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In the interest of our customers, we reserve the right to make changes based on technical advances. Therefore, schematics, descriptions and scope of delivery may be changed without prior notice. This manual is valid as of version 2017.

Beschränkte Garantie und Haftungsbeschränkungen

Liability

ELPRO-BUCHS AG does not accept any liability for direct, indirect, special, incidentally occurring, randomly occurring or subsequent damage or losses including lost profit or data resulting from the use of their data loggers, sensors, accessories, software products or information from the documentation.
ELPRO-BUCHS AG does not bear any responsibility for the installation of the software products.
ELPRO-BUCHS AG does not provide any guarantees, either explicit or implicit, regarding the usability or suitability of their products for a specific purpose.
In the interest of our customers we reserve the right to make changes and discontinue the product on the basis of technical advancement. For this reason, functionalities, charts, descriptions, and scopes of supply can be modified without prior notification.
As individual countries or states do not permit the concept of an implicit warranty or a liability disclaimer for incidental or subsequent damage, the restrictions and disclaimers may not apply to all customers. If one of the provisions of this warranty is declared by a competent court to be invalid or not enforceable, this does not affect the validity or enforceability of the remaining provisions.
ELPRO-BUCHS AG does not accept any liability for transport damage.
In general the statutory regulations of Switzerland apply. The place of jurisdiction is the district court of Werdenberg-Sarganserland.

Guarantee

The guarantee obligations of ELPRO-BUCHS AG are limited to reworking, reimbursement of the purchasing price, repair free of charge or the replacement of a faulty product that is returned within the guarantee period to ELPRO-BUCHS AG or an approved reseller of ELPROBUCHS AG.
There is no obligation to provide on-site customer support by an employee of ELPRO-BUCHS AG.
The guarantee is only applicable to the original purchaser or end user and customer of an approved reseller of ELPRO-BUCHS AG.
Resellers approved by ELPRO-BUCHS AG are not authorized to enter into any extended or different guarantee obligations in the name of ELPRO-BUCHS AG.
ELPRO-BUCHS AG provides a guarantee of 24 months on the following new products:
- Data loggers
- Holders
- Accessories except probes and third party products
This guarantee is valid for material faults or production faults.
ELPRO-BUCHS AG provides a guarantee of 6 months for the following products and services:
- All service work and repair
- Temperature sensor
- Humidity sensor
ELPRO-BUCHS AG provides a 90 day guarantee that the medium on which the software product is supplied is free from material and processing faults under normal conditions. All main items of the software product comply with the operating instructions and the information in the help file.
The guarantee does not apply to consumables, disposable batteries or any other product that ELPRO-BUCHS AG deems to be:
- Misused
- Modified
- Replaced by an incorrect product
- Or damaged by accident or operating or handling conditions that are not compliant with specifications.
Wear, cable breakage and corrosion are not covered by the guarantee.
ELPRO-BUCHS AG provides the guarantee period of the manufacturer for third party products.
ELPRO-BUCHS AG only provides a guarantee and customer support for discontinued products for a limited period.
Repair work covered by the guarantee is solely carried out at the works (ELPRO-BUCHS AG) or by an agent approved by the works.
ELPRO-BUCHS AG does not offer any guarantee for the standard or SCS calibration of the data loggers and probes. The stated data correspond to the situation during the calibration process.

Software

The software products of ELPRO-BUCHS AG are subject to internal quality requirements and are validated regularly at the works. In the event of program errors, circumvention of the error is regarded as constituting its elimination.
Software manuals do not contain either instructions on basic operation of a computer or the basic functions of the Windows® operating system.
For information on the operation of the computer or the operating system please refer to the applicable computer manuals.
21 CFR 11 compliance see: 20140815 Impact of CRF 21 Part 11 on elproMONITOR. This document is obtainable from ELPRO-BUCHS AG

Data loggers, sensors and accessories

ELPRO-BUCHS AG applies the highest quality standards during production of the data loggers and their accessories as well as a certified quality management system in compliance with ISO 9001.
For information on operation of the data loggers and their accessories please refer to the respective product documentation.
During the installation of data loggers, probes and accessories, compliance with the locally valid installation regulations is mandatory.
When used in potentially explosive atmospheres, the zone category and the application and safety instructions of ELPRO-BUCHS AG must be complied with.
In the event of a guarantee claim, customers receive a repair cost estimate from ELPRO-BUCHS AG to obtain the corresponding consent before starting work.
The customer will bear the transport costs incurred for any repairs carried out by ELPRO-BUCHS AG. The DAP (value added tax) is borne by ELPRO-BUCHS AG.
ELPRO-BUCHS AG reserves the right to invoice the customer for costs incurred for repair/part replacement.
After repair work the product is returned to the purchaser, who will be charged with the return shipping costs (FOB shipping point).

Trademarks

All stated company and product names and their trademarks are the protected property of the respective owner.

CHANGES OR MODIFICATIONS TO THIS PRODUCT WILL VOID THE ETSI / FCC APPROVAL TO OPERATE THIS PRODUCT. THIS PRODUCT COMPLIES WITH PART 15 OF THE FCC REGULATIONS AND RSS-210 INDUSTRY CANADA. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THE PROUDUCT MUST NOT CAUSE HARMFUL INTERFERENCE. (2) THE PROUDUCT MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

	This product is subject to CE marking. The manufacturer guarantees the conformity of this product to the corresponding directives: EN 61000-6-2 : 2001 and EN 61000-6-4 : 2001
	FCC ID: Z45-E11645398 IC: 9954A-E11645398
	This product must be disposed of in accordance with WEEE (Waste electrical and electronic equipment, 2002/ 96/EC)!

Inhaltsverzeichnis

1. System Requirements

>> elproMONITOR Software - System Requirements

This manual is based on Windows Server 2019 (ENU) and SQL Server 2019 (ENU). If you use other Windows versions, some details may vary from the instructions in this manual.

For Windows Server and client oprating systems like Windows 10/11 only English and German are supported!

1.1. Supplied Program Packets

The list below contains the software packets supplied.

SW Module	Description	Directory
elproMONITOR Service	Service which reads the measuring values out of the loggers and writes them to the database.	Program Files\elproMONITOR <VersionNumber>\MonitorService\
elproMONITOR Web Application	elproMONITOR web application called up from the browser.	websites\elproMONITOR <version number>\WebClient
elproMONITOR SQL Script	SQL script which is needed to create the schema for the elproMONITOR database.	Setup Files\SQLScripts\CreateMonitorSchema.sql
Management Tool	The Management Tool is needed to create the configuration XMLs and to enter and activate the license key.	Program Files\elproMONITOR ManagementTool <Version Number>
MSVC Redistributables	Redistributables which are needed to execute elproMONITOR.	Setup Files
elproEVENT Application	The elproEVENT application.	Program Files\elproEVENT <Version Number>\Application Folder
elproEVENT SQL Script	SQL script which is needed to create the schema for the elproEVENT database.	Setup Files\SQLScripts\CreateEventSchema.sql
elproUSER Service	Service that uses rights and user management.	Program Files\elproUSER<Versionsnumber>\UserService
elproUSER SQL Script	SQL script which is needed to create the schema for the elproUSER database.	Setup Files\SQLScripts\CreateUserSchema.sql
RabbitMQ Service	Service, which communicates with the ECOLOG-PRO Radio Module via MQTT protocol.	Setup Files\RabbitMQ 3.12.10 See >> 4.6. RabbitMQ Installation
ProModulConfigurator	Configuration tool for editing the ECOLOGPRO modules	Program Files
RBRConfigurator	Config-Tool zum bearbeiten der ECOLOG-PRO RBR Modules	Program Files

3. Definition of Target System

Before you start the installation, define how the target system should look like.

3.1. Default Proposal to Create New Users

User	Access Rights
elproMonitorDBUser	Dedicated user for the elproMONITOR application database. Has read/write rights to this database.
elproEventDBUser	Dedicated user for the elproEVENT application database. Has read/write rights to this database.
elproUserDBUser	Dedicated user for the elproUSER application database. Has read/write rights to this database. In addition, read-only rights must be granted for the following tables in the elproMONITOR and elproEVENT application databases. Applications FunctionNames Functions Languages Resources
elproUser	Optionally, you can create a Windows user. Is the executing user of the elproMONITOR Service, elproEVENT, and elproUSER.

3.2. Default Proposal to Create New Databases

Database	Description
elproMONITOR	Database for the elproMONITOR application.
elproEVENT	Database for the elproEVENT application.
elproUSER	Database for the elproUSER application.

3.3. Default Proposal to Create Directories

Name

Description

Default Path Proposal

Program Directory

Programs are installed in the default program directory.

C:\Program Files\ELPRO

Configuration Directory

Stores database access configurations and licensing data

C:\ProgramData\ELPRO\License

Web Application Directory

For safety reasons, we urgently advise you to install the web client application in the official web publication directory.

It is possible to install the web application together with IIS on a separate computer. The installation directory relates to this computer

C:\ProgramData\ELPRO\Websites

4. Installing the Basic System

4.1 Server

4.1.1. Server Setup

Standard server installation
Configure server name
Control Panel → System → Change Settings → Computer Name → Change
- Enter new name:
  e.g. MONITOR

4.1.2. Firewall Configuration

4.1.2.1. Activate Remote Desktop Service

Remote Desktop
Control Panel → System → Change settings → Remote → Remote Desktop
- Allow
  Allow remote connection on this computer only from computers running Remote Desktop with Network Level Authentication.
Firewall Rules
Control Panel → Windows Firewall → Advanced Settings → Inbound Rules
- Allow
  Remote Desktop - User Mode (TCP-In) Profile Public

4.1.2.2. Allow Ping

Firewall Rules
Control Panel → Windows Firewall → Advanced Settings → Inbound Rules
- Allow
  File and Printer Sharing (Echo Request - ICMPv4-In)

4.1.2.3. Firewall ports and protocol overview

Name	Windows Firewal Rule	From	To	Port	Protocol	Comments
ECOLOG-NET	Incoming	AppServer	Logger	2101	TCP	n/a
ECOLOG-PRO	Incoming	AppServer	Logger	502	TCP	n/a
ECOLOG-PRO Push	Incoming	AppServer	Logger	1883	TCP/UDP	unencrypted access
ECOLOG-PRO Push	Incoming	AppServer	Logger	8883	TCP/UDP	encrypted access
SMS-Modem	Incoming	AppServer	Modem	10001	TCP	n/a
Website Access	Incoming	WebServer	Clients	80, 81	http	unencrypted access
Website Access	Incoming	WebServer	Clients	443	https	encrypted access
SQL-Instance	Incoming	SQL-Server	AppServer	1433	TCP	Default Instance
SQL-Browser	Incoming	SQL-Server	AppServer	1434	UDP	Named Instance
WcfBaseAddress	Incoming	AppServer	WebServer	8000, 8001	TCP	Webserver is separated

4.1.2.4. Firewall Rules

ECOLOG-PRO PUSH

Open this port for accesses:

New Rule → Port → TCP, Specific Local Ports: <Service Port (standard 1883) → Allow Connection → All profiles
Port 1883 - TLS unencrypted
New Rule → Port → TCP, Specific Local Ports: <Service Port (standard 8883) → Allow Connection → All profiles
Port 8883 - TLS encrypted
New Rule → Port → TCP, Specific Local Ports: <Service Port (standard 5672) → Allow Connection → All profiles
Port 15672

Open Port 15672 only if RabbitMQ should be available from an external source like client PC

New Rule → Port → UDP, Specific Local Ports: <Service Port (standard 1883) → Allow Connection → All profiles
Port 1883 - TLS unencrypted
New Rule → Port → UDP , Specific Local Ports: <Service Port (standard 8883) → Allow Connection → All profiles
Port 8883 - TLS encrypted

http://msdn.microsoft.com/de-ch/library/ms175043.aspx

4.2 IIS Installation

IIS must be installed on the computer on which the web application is to run.

Start Server Manager.
Right-click Roles → Add Roles in order to start the Add Roles Wizard.
- Depending on the version of the Windows Server, select Installation Type → Rolebased or feature based installation
Select Web Server (IIS).
Use the following Settings in the Role services section.
Web Server
Common HTTP Features
Static Content
Default Document
Directory Browsing
HTTP Errors
Application Development
ASP.NET (3.5 und 4.5) - only ECOLOG NET relevant
.NET Extensibility (3.5 und 4.5) - only ECOLOG NET relevant
ISAPI Extensions
ISAPI Filters
Health and Diagnostics
HTTP Logging
Request Monitor
Security
Request Filtering
Performance
Static Content Compression
Management Tools
IIS Management Console

NET Framework 7.0 is required. Installation packages of .NET Hosting Bundle and Desktop Runtime are included in the installation package.

4.2.2. Windows Update

Execute Windows Update to ensure that all patches are installed for the .NET Framework.

4.3. MS SQL Server

4.3.1. Basic Installation (for example, with MSSQL 2019 Full Version)

Start SQL Server Installer.
Left-click Installation.
Select New SQL Server stand-alone installation.
- Click through the licensing instructions and confirmations.
SQL Server Feature Installation
- Select
  Database Engine Services
  Management tools – Basic
  Management Tools - Complete
Define server instance.
e.g. Default instance, InstanceID ELPRODBSERVER
In the section Server Configuration under Service Account, set the Startup Type of the SQL Server Browser to Automatic.
In the section Database Engine Configuration under Server Configuration → Authentication Mode, select the option Mixed Mode (SQL Server authentication and Windows authentication) and define a password for “SA” users.
Click through to Installation and then close.
Start SQL Server Configuration Manager.
Navigate to SQL Server Network Configuration → Protocols for MSSQLSERVER and check if TCP/IP is set to Enabled.
Double-click on TCP/IP to open Properties.
a Change to the IP Addresses tab and in the section IP2, check the following settings and adapt, if necessary:
IP Address: <Server IP address>
TCP Dynamic Ports: <empty>
TCP Port: 1433
If changes to the settings have been made, save them by clicking Apply.
Close SQL Server Configuration Manager and reboot the Windows Server.

4.4. Copy Program and Webclient files

Source directory	Destination directory	Comment
<Setupdirectory>\Program Files\elproMONITOR <Versionnumber>	<Programdirectory>\elproMONITOR <Versionnumber>
<Setupdirectory>\Program Files\elproEVENT <Versionnumber>	<Programdirectory>\elproEVENT <Versionnumber>
<Setupdirectory>\Program Files\elproUSER <Versionnumber>	<Programdirectory>\elproUSER <Versionnumber>
<Setupdirectory>\websites\elproMONITOR	<Webapplicationsdirectory>\elproMONITOR	On the same machine where IIS has been installed.
<Setupdirectory>\websites\elproUSER	<Webapplicationsdirectory>\elproUSER	On the same machine where IIS has been installed.

4.5. Installing Redistributables

4.5.1. Installation MSVC 2013 Redistributables

Execute …\Setup Files\MSVC 2013 Redistribuatable\vcredist_x64.exe.
Select the checkbox "I agree to the license terms and conditions" and press Install.
The redistributable is installed. After installation, confirm with Close.

4.5.2. Installation MSVC 2015 Redistributables

Execute directory …\Setup Files\ MSVC 2015 Redistribuatable \vc_redist.x64.exe.
Select the checkbox "I agree to the license terms and conditions" and press Install.
The redistributable is installed. After installation, confirm with Close.

4.6. RabbitMQ Installation

Find these prerequisite Installation FIle in the Release package or download here:

RabbitMQ 3.12.10 - download from https://github.com/rabbitmq/rabbitmq-server/releases
Erlang/OTP 26.1.2 - download from https://www.erlang.org/downloads

4.6.1. Install Erlang/OTP

Download the installer and run the exe file. Installer wizard help you through the install process.

4.6.2. Download rabbitmq_message_timestamp plugin

Is no longer necessary with RabbitMQ 3.12.10

4.6.3. Install RabbitMQ

Enable the RabbitMQ Management web interface and MQTT

"c:\Program Files\RabbitMQ Server\rabbitmq_server-3.12.10\sbin\rabbitmq-plugins.bat" enable rabbitmq_management
"c:\Program Files\RabbitMQ Server\rabbitmq_server-3.12.10\sbin\rabbitmq-plugins.bat" enable rabbitmq_mqtt
"c:\Program Files\RabbitMQ Server\rabbitmq_server-3.12.10\sbin\rabbitmq-service.bat" stop
"c:\Program Files\RabbitMQ Server\rabbitmq_server-3.12.10\sbin\rabbitmq-service.bat" start

4.6.4. Apply the advanced configurations

Stop the service

"c:\Program Files\RabbitMQ Server\rabbitmq_server-3.12.10\sbin\rabbitmq-service.bat" stop

Copy the file RabbitMQ.conf from installation package to destination folder.
destination folder: c:\Programdata\ELPRO\RabbitMQ
Start the service

"c:\Program Files\RabbitMQ Server\rabbitmq_server-3.12.10\sbin\rabbitmq-service.bat" start

4.6.5. Settings to set in elproMONITOR’s database (dbo.Settings table)

Default values are shown below:

RabbitMQPortAMQP 5672 unencrypted or 5671 encrypted
RabbitMQPortMQTT 1883 unencrypted or 8883 encrypted

4.6.6. Import the RabbitMQ configuration on the management UI

Open the >> RabbitMQ management interface - http://<IP-Address>:15672 (
Login (Standard admin credentials User: guest, Password: guest)
Navigate to Overview and select Import definitions
Import the following file: (change credentials if needed)

Configuration file

{
	"rabbit_version": "3.12.10",
	"rabbitmq_version": "3.12.10",
	"product_name": "RabbitMQ",
	"product_version": "3.12.10",
	"users": [
		{
			"name": "mqtt-anonymous-user",
			"password_hash": "I6aekaYGkw8lzLTd162z123gM9l0komfZLGoVN16yH6tKUNT",
			"hashing_algorithm": "rabbit_password_hashing_sha256",
			"tags": "management"
		},
		{
			"name": "guest",
			"password_hash": "V/VMfaMiD8rqX5XUj/j6MelP0uYZ5wJOvZhNNu/9oMwT5+yl",
			"hashing_algorithm": "rabbit_password_hashing_sha256",
			"tags": "administrator"
		}
	],
	"vhosts": [
		{
			"name": "/"
		}
	],
	"permissions": [
		{
			"user": "mqtt-anonymous-user",
			"vhost": "/",
			"configure": ".*",
			"write": ".*",
			"read": ".*"
		},
		{
			"user": "guest",
			"vhost": "/",
			"configure": ".*",
			"write": ".*",
			"read": ".*"
		}
	],
	"topic_permissions": [],
	"parameters": [],
	"global_parameters": [
		{
			"name": "cluster_name",
			"value": "rabbit@WIN-2KUAD2N2RAI"
		},
		{
			"name": "internal_cluster_id",
			"value": "rabbitmq-cluster-id-orZSP-j34Bgdonr8S46dEw"
		}
	],
	"policies": [],
	"queues": [
		{
			"name": "uplink.module.measurements",
			"vhost": "/",
			"durable": true,
			"auto_delete": false,
			"arguments": {
				"x-queue-type": "classic"
			}
		},
		{
			"name": "uplink.module.others",
			"vhost": "/",
			"durable": true,
			"auto_delete": false,
			"arguments": {
				"x-queue-type": "classic"
			}
		},
		{
			"name": "uplink.bridge",
			"vhost": "/",
			"durable": true,
			"auto_delete": false,
			"arguments": {
				"x-queue-type": "classic"
			}
		}
	],
	"exchanges": [
		{
			"name": "rbr.uplink",
			"vhost": "/",
			"type": "direct",
			"durable": true,
			"auto_delete": false,
			"internal": false,
			"arguments": {}
		}
	],
	"bindings": [
		{
			"source": "rbr.uplink",
			"vhost": "/",
			"destination": "uplink.bridge",
			"destination_type": "queue",
			"routing_key": "~uplink.bridge",
			"arguments": {}
		},
		{
			"source": "rbr.uplink",
			"vhost": "/",
			"destination": "uplink.module.measurements",
			"destination_type": "queue",
			"routing_key": "~uplink.module.measurements",
			"arguments": {}
		},
		{
			"source": "rbr.uplink",
			"vhost": "/",
			"destination": "uplink.module.others",
			"destination_type": "queue",
			"routing_key": "~uplink.module.others",
			"arguments": {}
		}
	]
}

4.6.7. Nice to know: Configure RabbitMQ manually

Configure RabbitMQ manually - Not a standard installation step

Create the new user for the anonymous MQTT connections (change credentials if needed)

rabbitmqctl.bat add_user "mqtt-anonymous-user" "Password1234"
rabbitmqctl.bat set_permissions -p / "mqtt-anonymous-user" ".*" ".*" ".*"
rabbitmqctl.bat set_user_tags "mqtt-anonymous-user" management

This user is set up to be an administrator and has management access. Permissions and tags have to be fine-tuned.

Create the exchanges
- Open the >> RabbitMQ management interface - http://<IP-Address>:15672
- Navigate to the Exchanges tab, and add the following exchanges:

Name: rbr.uplink
Type: direct
Durability: durable
Auto-delete: false
Internal: false
Arguments: empty
Name: rbr.uplink.measurements
Type: direct
Durability: durable
Auto-delete: false
Internal: false
Arguments: empty

Create the queues
- Open the >> RabbitMQ management interface - http://<IP-Address>:15672
- Navigate to the Queues tab, and add the following queues:

Name: uplink.module.measurements
Type: classic
Durability: durable
Auto-delete: false
Arguments: empty
Name: uplink.bridge
Type: classic
Durability: durable
Auto-delete: false
Arguments: empty
Name: uplink.module.others
Type: classic
Durability: durable
Auto-delete: false
Arguments: empty

Create the bindings
- Open the >> RabbitMQ management interface - http://<IP-Address>:15672
- Navigate to the Queues tab, and add the following queues:
- Select the uplink.bridge queue and add the following bindings

From exchange: rbr.uplink
Routing key: ~uplink.bridge
Arugments: empty

Select the uplink.module.others queue and add the following bindings

From exchange: rbr.uplink
Routing key: ~uplink.module.others
Arugments: empty

Select the uplink.module.measurements queue and add the following bindings

From exchange: rbr.uplink
Routing key: ~uplink.module.measurements
Arugments: empty

5. Creating Databases

5.1 Create Application-Specific DB Logins

Start SQL Server Management Studio and login to the database as DB Administrator.
Create Login names:
elproMonitorDBUser
elproEventDBUser
elproUserDBUser

5.1.2. Procedure to create new Login names

Carry out these 5 steps for each of the three Login names.

Right-click <server name> → Security → Logins → New Login… to open the window to create a new user.
Select the option SQL Server authentication, enter <Login name> under Login name:, and enter a password (e.g. elpro).
Alternatively select Windows authentication and then select the required Windows User. Finally omit the next two steps.
Untick the following checkbox:
- User must change password at next login

IF THE OPTION "ENFORCE PASSWORD EXPIRATION" IS SELECTED, IT MAY CAUSE THE APPLICATION TO FREEZE IF YOU FAIL TO CHANGE THE PASSWORD IN GOOD TIME.

4. Left-click on Server Roles and tick the checkboxes for public in the list.

5. Create login by clicking OK.

5.2. Setting up elproMONITOR

5.2.1. Create the New elproMONITOR Database

Start SQL Server Management Studio and login to the database as DB Administrator.
Right-click Databases → New Database.
Enter the database name under Database name. (e.g. elproMONITOR)
If required, change DB Owner and the memory location for the database file and the database logfile (under Path).
Create database by clicking on OK.

5.2.2. Create New Main User in elproMONITOR Database

Start SQL Server Management Studio and connect to the database as DB Administrator.
Right-click <server name> → Databases → <elproMONITOR> → Security → Users → New User… to open the window to create a new user
Define the database user on the General page. As login name, use the previously entered, application-specific login name for elproMONITOR.

User type	SQL user with login
User name	elproMonitorDBUser
Login name	elproMonitorDBUser
Default schema	dbo

In the list on the Membership page, select the entries db_datareader and db_datawriter.
Create User by clicking OK.

5.2.3. Create Database Schema

Start SQL Server Management Studio and login to the database as DB Administrator.
Double-click on<Setupdirectory>\SetupFiles\SQLScripts\ MonitorSchema3.0.0.sql to open.
Click in the window of the open script. Call Query → Specify Values for Templates Parameters…(Ctrl+Shift+M) and enter the name of the previously created database. (e.g.: DatabaseName elproMONITOR)
Close the Template Parameters window by clicking OK.
Click Execute(F5) to execute the script.

5.2.4 Remove Duplicate Null Measurements (Gap filler)

for installing a brand new eM 3.x version with a clean database:
nothing is required to be run manually after executing CreateSchema.sql as the original issue has been fixed.
for freshly upgrading an existing older elproMONITOR installation to 3.x+ version:
ELPRO.elproMONITOR.RemoveDuplicateNullMeasurements.sql is required to be run manually after executing CreateSchema.sql.

This script is exactly the same as the one we used for fixing an existing eM 2.2.x installation. This script is part of the installation artifact we create and can be found next to the CreateSchema.sql file and it will delete faulty measure values with timestamp of 1900-01-01 00:01:01.000 and it will also delete faulty NULL measure values where other valid measure values are present.

5.2.5. Create elproUserDBUser in the elproMONITOR Database and Assign User Rights

Start SQL Server Management Studio and log in to the database as a DB Administrator.
Right-clickthe<servername>folder→Databases→<elproMONITOR>→Security →Users→New User… to open the window for the creation of a new user.
Define the database user on the General page. As login name, use the previously entered, application-specific login name for elproUSER.

User type	SQL user with login
User name	elproUserDBUser
Login name	elproUserDBUser
Default schema	dbo

On the Securables page, click Search….
In the following Add Objects window, select the option Specific objects… and click OK.
In the following Select Objects window, click top right on the button Object Types…, tick the checkbox in Tables in the new Select Object Types window, and close the window by clicking OK.
Back in the Select Objects window, right-click on Browse…. In the new Browse for Objects window appearing, tick the following checkboxes:
- [dbo].[Applications]
- [dbo].[FunctionNames]
- [dbo].[Functions]
- [dbo].[Languages]
- [dbo].[Resources]
Click OK to close the Browse for Objects and the Select Objects windows.
Under Permissions for dbo….: tick the checkbox for Grant for these 5 tables in the following entries:
Select
View Definition
Create User by clicking OK.

5.3. Setting up elproEVENT

5.3.1. Create New elproEVENT Database

Start SQL Server Management Studio and login to the database as DB Administrator.
Right-click Databases → New Database.
Enter the database name under Database name. (e.g.: elproEVENT)
If required, change DB Owner and the memory location for the database file and the database logfile (under Path).
Create database by clicking OK.

5.3.2. Create New Main User in elproEVENT Database

Start SQL Server Management Studio and log in to the database as a DB Administrator.
Right-click the <server name> folder → Databases → <elproEVENT> → Security → Users → New User… to open the window for the creation of a new user.
Define the database user on the General page. As login name, use the previously entered, application-specific login name for elproEVENT.

User type	SQL user with login
User name	elproEventDBUser
Login name	elproEventDBUser
Default schema	dbo

In the list on the Membership page, select the entries db_datareader and db_datawriter.
Create User by clicking OK.

5.3.3. Create Database Schema

Start SQL Server Management Studio and login to the database as DB Administrator.
Double-click on<Setupdirectory>\Setup Files\SQLScripts\EVENTSchema2015.2.P5.sql to open.
Click in the window of the open script. Call Query → Specify Values for Templates Parameters…(Ctrl+Shift+M) and enter the name of the previously created database. (e.g. elproEVENT)
Close the Template Parameters window by clicking OK.
Click Execute (F5) to execute the script.

5.3.4. Create elproUserDBUser in the elproEVENT Database

Start SQL Server Management Studio and login to the database as DB Administrator.
Right-click the <server name> folder → Databases → <elproEVENT> → Security → Users → New User… to open the window for the creation of a new user.
Define the database user on the General page. As login name, use the previously entered, application-specific login name for elproUSER.

User type	SQL user with login
User name	elproUserDBUser
Login name	elproUserDBUser
Default schema	dbo

On the Securables page, click Search….
In the following Add Objects window, select the option Specific objects… and click OK.
In the following Select Objects window, click top right on the button Object Types…, tick the checkbox in Tables in the new Select Object Types window, and close the window by clicking OK.
Back in the Select Objects window, right-click on Browse…. In the new Browse for Objects window application-specific login name for elproUSER.
- [dbo].[Applications]
- [dbo].[FunctionNames]
- [dbo].[Functions]
- [dbo].[Languages]
- [dbo].[Resources]
Click OK to close the Browse for Objects and the Select Objects windows.
Under Permissions for dbo….: tick the checkbox for Grant for these 5 tables in the following entries:
Select
View Definition
Create User by clicking OK.

5.4. Setting up elproUSER

5.4.1. Setting up elproUSER

Start SQL Server Management Studio and login to the database as DB Administrator.
Right-click Databases → New Database.
Enter the database name under Database name. (e.g. elproUSER)
If required, change DB Owner and the memory location for the database file and the database logfile (under Path).
Create database by clicking OK.

5.4.2. Create New Main User in elproUSER Database

Start SQL Server Management Studio and log in to the database as a DB Administrator.
Right-click the <server name> folder → Databases → <elproUSER> → Security → Users → New User… to open the window for the creation of a new user.
Define the database user on the General page. As login name, use the previously entered, application-specific login name for elproEVENT.

User type	SQL user with login
User name	elproUserDBUser
Login name	elproUserDBUser
Default schema	dbo

In the list on the Membership page, select the entries db_datareader and db_datawriter.
Create User by clicking OK.

5.4.3. Create Database Schema

Start SQL Server Management Studio and login to the database as DB Administrator.
Double-click on<Setupdirectory>\Setup Files\SQLScripts\USERSchema2021.3.P4.sql to open.
Click in the window of the open script. Call Query → Specify Values for Templates Parameters…(Ctrl+Shift+M) and enter the name of the previously created database. (e.g. elproUSER)
Close the Template Parameters window by clicking OK.
Click Execute (F5) to execute the script.

6. Installation und Konfiguration

The following sections must be executed as Windows Administrator:
>> 6.1. Setup Windows Event Display for elproEVENT
>> 6.2. Setting up the elproMONITOR Web Application
>> 6.3. Setting up the elproUSER Web Application
>> 6.4 Creating and Configuring Dedicated Windows User
If a dedicated Windows user is created to execute the elproUSER and elproEVENT programs (>> 6.4 Creating and Configuring Dedicated Windows User), the steps from >> 6.5 Configurations Using the elproMONITOR Management Tool can be executed via login with this user.

6.1. Setup Windows Event Display for elproEVENT

Open Windows Powershell (powershell.exe) (by right-clicking → Run as administrator).
Enter the following command: New-EventLog -LogName Application -Source "elproEVENT Library"

6.2. Setting up the elproMONITOR Web Application

6.2.1. Set up elproMONITOR Service

As preparation, create the configuration directory.
e.g. C:\ProgramData\ELPRO\License

In newer operating systems, the ProgramData folder is hidden as standard and cannot be selected in Explorer and in the Management Tool. For this, go to Folder Options and change "Hidden files, folders and drives" to "Show".

Execute the batch processing file <Programdirectory>\elproMONITOR<Versionnumber>\MonitorService\Install.bat (by right-clicking → Run as administrator).
Complete the requests for required values in the prompt. Only enter a name without spaces for Service Name.

Example for cmd prompt

Please enter the Service name (no spaces allowed): elproMONITOR
Please enter the configuration directory path (example C:\ProgramData\ELPRO): C:\ProgramData\ELPRO\License
Please enter a display name for the service(spaces allowed): elproMONITOR

Wait until the installation is complete and the prompt displays the following feedbacks:
CreationService SUCCESS
ChangeServiceConfig2 SUCCESS

6.2.2. Set up Web Client (IIS)

6.2.2.1. Preparation

Open file <Webapplicationdirectory>\WebClient\Web.config in Text Editor.
e.g. C:\programdata\ELPRO\websites\elproMONITOR\WebClient\Web.config
Search for Tag forms. Set the value of the associated Attribute name to the Service Name.
Additional step if the WebClient is running on a different machine to the Service. (The connection from the web application to the elproMONITOR Service is defined via WcfBaseAddress.)
- Search for key="WcfBaseAddress". The value of the associated attribute must be adjusted as follows. If the web application and the Service are not being run on the same computer, the IP address must be set to the value of the elproMONITOR Service computer.
The default port number (8000) can be optionally changed. If the default port number is changed, this also has to be changed in the elproMONITOR table: Setting entry Keyname WcfBaseAddress.
e.g. <add key="WcfBaseAddress"value="net.tcp://<Adresse>:<Portnumber>"/>
<forms cookieless="UseCookies" loginUrl="~/Account/Login" name="elpro-MONITOR" />
Save the changes.

6.2.2.2. Configure IIS

Start IIS Manager (inetmgr.exe).
Double-click to expand the <System Servername> of the Connections list.

If a pop-up window with a query appears at this point, close the window by clicking No.

Expand Sites by double-clicking.
Delete the entry Default Web Site.
Right-click Sites → Add Web Site …
Enter a name for the website under Site name: and a path to the web application directory under Physical path:
e,g, Site name: elproMONITOR, Physical path: C:\programdata\ELPRO\websites\elproMONITOR <VersionNumber>\WebClient
The remaining values may be left with the default values.
Optional: The settings for Type, IP address, Port and Host name can be changed as required, (for example multi-tenant capability across various ports, connection to DNS, etc.)
Exit the configuration and create new website by clicking OK.

The remaining steps can be skipped under Windows Server 2019.

Click Application Pools (on left of window).
Right-click elproMONITOR → Advanced Settings …
Change property .NET Framework Version to V4.0 and confirm by clicking OK.
Start command prompt with Command Prompt → Run as administrator.
Enter
cd C:\Windows\Microsoft.NET\Framework\v4.0.30319
Enter
aspnet_regiis –i
Wait for prompt feedback
Finished installing ASP.NET

6.3. Setting up the elproUSER Web Application

6.3.1. Set up the elproUSER Service

As preparation, create the configuration directory.
e.g.C:\ProgramData\ELPRO\License

In newer operating systems, the ProgramData folder is hidden as standard and cannot be selected in Explorer and in the Management Tool. For this, go to Folder Options and change "Hidden files, folders and drives" to "Show".

Execute the batch processing file <Programdirectory>\elproUSER<Versionnumber>\Install.bat (by right-clicking → Run as administrator).
Complete the requests for required values in the prompt. Only enter a name without spaces for Service Name.

Example of the command prompt

Please enter the Service name (no spaces allowed): elproUSER
Please enter the configuration directory path (example C:\ProgramData\ELPRO): C:\ProgramData\ELPRO\License
Please enter a display name for the service(spaces allowed): elproUSER

Wait until the installation is complete and the prompt displays the following feedbacks:
CreationService SUCCESS
ChangeServiceConfig2 SUCCESS

6.3.2. elproUSER Set up API (IIS)

6.3.2.1. Preparation

Open file <Webapplicationdirectory>\elproUSER API\Web.config in Text Editor.
e.g. C:\programdata\ELPRO\websites\elproUSER\WebApi\Web.config
Additional step if the Web API is running on a different machine to the Service. (The connection from the web application to the elproUSER service is defined via WcfBaseAddress.)
- Search for key="WcfBaseAddress". The value of the associated attribute must be adjusted as follows. If the web application and the Service are not run on the same computer, the IP address must be set to the value of the elproUSER Service computer.
The default port number (8001) can be optionally changed. If the default port number is changed, this must also be changed in the elproUSER table: Setting entry Keyname WcfBaseAddress.
e.g. <add key="WcfBaseAddress"value="net.tcp://<Adresse>:<PortNumber>"/>
Save the changes.

6.3.2.2. Configure IIS

Start IIS Manager (inetmgr.exe).
Double-click to expand the <System Servername> of the Connections list.

If a pop-up window with a query appears at this point, close the window by clicking No.

Expand Sites by double-clicking.
Right-click on elproMONITOR → Add Application …
Under Alias:, enter a name for the API and under Physical path:, enter the path to the web application directory.
e.g. Alias: user-api, Physical path: C:\programdata\ELPRO\websites\elproUSER\WebApi
Exit the configuration and create the new alias by clicking OK.

elproUSER Set up Client (IIS)

6.3.3.1. Preparation

Open file <Webapplicationdirectory>\elproUSER Client\config.json in Text Editor.
e.g. C:\programdata\ELPRO\websites\elproUSER\WebClient\config.json
Under "suffix", enter the suffix for the elproUSER API using the schema “/User-API”.
If the standard port 80 is not used, enter the port of the elproMONITOR additionally under “port”.
e.g. „port“: 80,"suffix":/user-api
Save the changes.

6.3.3.2. Configure IIS

Start IIS Manager (inetmgr.exe).
Double-click to expand the <System Servername> of the Connections list.

If a pop-up window with a query appears at this point, close the window by clicking No.

Expand Sites by double-clicking.
Right-click on elproMONITOR → Add Application …
Under Alias:, enter a name for the API and under Physical path:, enter the path to the web application directory.
e.g. Site name: elproUSER, Physical path: C:\programdata\ELPRO\websites\elproUSER\WebClient
Exit the configuration and create the new alias by clicking OK.

6.4 Creating and Configuring Dedicated Windows User

Creating a dedicated Windows user is optional and can be used if the execution of elproEVENT and elproUSER applications is configured as non-administrator.

Create a Windows user with default user rights. (e.g. ElproOperator)
Read-only and write rights must be set for the configuration directory. (e.g. C:\ProgramData\ELPRO)
>> 11.2 Access Rights to Configuration Directory

In a multi-tenant system, a tenant can be protected against accesses by other tenants by setting exclusive rights.

6.5 Configurations Using the elproMONITOR Management Tool

The elproMONITOR Management Tool configures database connection settings for ELPRO applications and activates the basic license for elproMONITOR.

6.5.1 Start the elproMONITOR Management Tool

Double-click on the elproMONITOR Management Tool <Setupdirectory>\Program Files\elproMONITOR ManagementTool\elproMonitorManagementTool.exe to start.
First a browser appears for you to select the configuration directory.
e.g. C:\ProgramData\ELPRO\License

In newer operating systems, the ProgramData folder is hidden as standard and cannot be selected in Explorer and in the Management Tool. For this, go to Folder Options and change "Hidden files, folders and drives" to "Show".

Then you access the main dialog.

6.5.2. Configure Database Connection Settings for elproMONITOR

Under Create XML Setting, click elproMONITOR….
Enter the service names and database information from the preceding installation steps in the elproMONITOR XML Settings window.

Server	<Database server address>
Database	elproMONITOR
Authentication	Use SQL Server Authentication
User name	elproMonitorDBUser
Password	elpro

Depending on the configuration of the SQL Server, also enter the instance name in the Server field.

The version number has to be entered completely and without mistake!

Click Test Connection to check whether the configuration you entered works.
Close Window

6.5.3. Configure Database Connection Settings for elproEVENT

Under Create XML Setting, click elproEVENT….
Enter the service names and database information from the preceding installation steps in the elproEVENTS XML Settings window.

Server	<Database server address>
Database	elproEVENT
Authentication	Use SQL Server Authentication
User name	elproEventDBUser
Password	elpro

Depending on the configuration of the SQL Server, also enter the instance name in the Server field.

The version number has to be entered completely and without mistake!

Click Test Connection to check whether the configuration you entered works.
Close window.

6.5.4. Configure Database Connection Settings for elproUSER

Under Create XML Setting, click elproUSER….
Enter the service names and database information from the preceding installation steps in the elproEVENTS XML Settings window.

Server	<Database server address>
Database	elproUSER
Authentication	Use SQL Server Authentication
User name	elproUserDBUser
Password	elpro

Depending on the configuration of the SQL Server, also enter the instance name in the Server field.

The version number has to be entered completely and without mistake!

Click Test Connection to check whether the configuration you entered works.
Close window.

6.5.5. Load Activation and License file for elproMONITOR

Start the service elproMONITOR
Open the Login Page (Website) of elproMONITOR
Login with initial credentials (username: admin, password: elpro)
You will be prompted to load the Activation file to activate elproMONITOR

Install the Activation file
You will be forwarded to the License page of elproMONITOR to load a License file
Install the License file

6.6. elproEVENT Create Program Links

Create a link to the desktop for the application <Programdirectory>\elproEVENT<Versionnumber>\Application Folder\elproEVENT.exe.
Right-click on this link to open the Properties window.
In the Shortcut tab, go to the Target: field and add the parameter –tenant <Configurationdirectory>
e.g. "C:\Program Files\elproEVENT<VersionNumber>\Application Folder elproEVENT.exe" -tenant "C:\ProgramData\ELPRO\License"

7. Multi-Tenant System Setup

elproMONITOR is capable of processing several tenants. This means that optionally, several elproMONITOR systems can be installed and operated in parallel on a computer system.

elproMONITOR systems run fully autonomously and completely separately from systems installed in parallel. Each system may have different program module versions. Programs and databases can each be operated by separate users so that they are protected against attacks.

Execute the following steps to set up several tenants on a computer system. Note that all name issues referring to a tenant (DB name, DB user, Service name, etc.) must be unique to ensure isolation between individual tenants.

A separate database for the elproMONITOR, elproEVENT, and elproUSER applications must be created for each tenant. Accordingly, separate DB logins and DB users must be created.
>> 5. Creating Databases
Configurations must be created in a separate configuration directory for each tenant.
e.g. C:\ProgramData\ELPRO\Tenant<TenantName>
The configuration for each tenant must be made separately using the Management Tool.
If different versions of elproEVENT and elproUSER are to be used, the corresponding libraries must also be imported to the Global Assembly Cache.
>> 6.1. Importing Libraries in Global Assembly Cache
Pro Mandant muss je eine Webapplikation in ein eigenes Webapplikationsverzeichnis kopiert werden. Dies gilt auch falls es sich um eine komplett identische Version handelt
e.g. C:\inetpub\ELPRO\Tenant<TenantName>\elproMONITOR <VersionNumber>\

Never make a difference between web application tenant names by simply changing uppercase and lowercase letters.

Each individual web application must be set up separately. In particular, each application must be mapped to a separate port and assigned to the corresponding configuration directory.
>> 6.2.2 Set up Web Client (IIS)
A separate service instance of elproMONITOR must be set up for each tenant. Here each separate Service instance must have a port applied to it (8000 is standard for the first instance). This port is first defined in the elproMONITOR database in the "Setting" table in the Keyname WcfBaseAddress entry. Secondly, the same port must be configured in the file: Web.config of the web application in the WcfBaseAddress entry.
>> 6.2.1 Set up elproMONITOR Service
Optionally, a dedicated Windows user, under which the application runs, can be set up with the appropriate access rights for each tenant.
>> 6.4 Creating and Configuring Dedicated Windows User
The database connection settings must be configured for each tenant using the elproMONITOR Management Tool.
>> 6.5.1. Start the elproMONITOR Management Tool bis >> 6.5.3 Configure Database Connection Settings for elproUSER
The program links must be set up for each tenant accordingly.
>> 6.6. elproEVENT Create Program Links

8. System Settings

System settings may be made in the following databases. Usually, settings only need to be made once and are therefore not included in the Settings.

8.1. Settings elproMONITOR

8.1.1. Table "Setting" Section "UserInterface"

Name	Defaults	Description
AutoLogin	False	Checkbox for Autologin function is not visible
CalibrationColor	#fadcc5	Background color for calibration period
CalibrationColorOpacity	100	Opacity of background color for calibration period
CalibrationTimeoutInHours	18	Maximum calibration time
ChartColors	#0000ff,#008000,#ff0000,#00c0c0,#ff00ff,#c0c000,#000080,#00ff02,#800000,#ff8000	Chart color for sensors
CommentTextRequired	True	The user must enter a comment when acknowledging a deviation
DateFormat	dd.MMM.yyyy	Date Format
DeactivatedColor	#e1e1e1	Background color for sensor alarm deactivated
DeactivatedColorOpacity	100	Opacity of background color for sensor alarm deactivated
DeleteButtonActive	False	Delete function for sensors and digital inputs is activated
EcologProBaseMaintenanceUri		URL for ECOLOG-PRO Base Maintenance software (must be specified as absolute path http://<IP address>/Maintenance or as relative path /Maintenance)
EcologProBaseVersion	False
ElectronicSignature	True	The user must repeat his password entry for Activate sensors alarm, Deactivate sensor alarm, and Acknowledge deviation
ElectronicSignatureLoginRequired	False	Login Name must be entered along with the password when confirming deviations
ElproUserUri		URL for elproUSER software (must be specified as absolute path http://<IP address>/ elproUSER or as relative path /elproUSER)
FirstDayOfWeek	Sunday	Sunday is defined as the first day of the week (Sunday or Monday, depending on the country setting of the server
InstallationDate	11/15/2016 12:44:44	Date of installation This date is set automatically when the system is first installed
LongTermProcessTimeoutMinutes	20	Timeout for processes that last too long
MaxAnalysisSensors	25	Maximum number of sensors that are displayed in the chart
MaxCalibrationSensors	10	Maximum number of sensors which can be calibrated simultaneously
NumberDecimalSeparator	.	Delimiter character for floating point numbers
PollingInterval	15000	Refresh interval for MONITOR / DEVIATION page in milliseconds
ReloadedColor	#dae6dc	Background color for sensor values reloaded
ReloadedColorOpacity	100	Opacity of background color for sensor alarm reloaded
ReportTimeoutMinutes	20	Timeout (minutes) to generate a report
SessionTimeout	20	Session timeout (minutes)
TenantName		Name which is displayed along with the login name to distinguish an instance
Use24HourTimeFormat	True	The 24-hour time format is used (with False, the 12-hour format is used)
ValueDateTimeSeparator	;	Character between measurement value and date
MinSnrValue	0	Minimum signal to noise ratio value
MaxSnrValue	100	Maximum signal to noise ratio value
BadSnrValue	10	Industrial Standard for bad signal to ratio value
WeakSnrValue	25	Industrial Standard for bad signal to ratio value

8.1.2. Table "Setting" Section "System”

Name	Defaults	Description
AlarmInterfaceRetryCount	3	Maximum number of communication retries to the Alarm Interface
AlarmInterfaceTimeoutMs	2000	Timeout (milliseconds) for communication to Alarm Interface
CalibrationProcessRawValueAmount	1000	Number of raw calibration values to be processed at a time
ConnectionFibonacciDelays	0	Delay Numbers for connection (using Fibonacci numbers)
CriticalDeviceErrorCycleCount	3	Number of cycles for deviation of critical device errors
DbTimeoutSeconds	30	Database time-out (in seconds)
DO-WatchdogTimeOutInSeconds	60	Timeout for ECOLOG-PRO Watchdog (seconds)
EcologNetNoConnectionTimeRangeDays	14	Specifies how many days of data to retrieve from EcologNET devices
EnableHardDeletionOfSensors	False	Determines if the hard deletion of sensors feautre is enabled or not
ExportPdfFilenameForAllSensors	%TimestampUTC%;%ScheduleTaskName%	File name when the automatically generated PDF report contains all selected sensors
Language	en	The language setting is used for Audit Trail entries, deviation messages, and automatic reports
LaunchApplicationTimeout	00:01:00	Waiting time during program start
LoggerConnectRetryCount	3	Maximum number of connection retries to a logger
LoggerConnectTimeoutMs	2000	Timeout (milliseconds) for logger connection
LoggerReadRetryCount	3	Maximum number of retries to read out data from a logger memory
LoggerReadTimeoutMs	2000	Timeout for reading out data from a logger memory
LoggerReconnectDelayMs	2000	Delay time (milliseconds) until next connection retry to a logger
MaxDataSafetyClearanceMonths	24	Maximum number of months for data safety clearance period
MktActivationEnergyKjMol	83.14	Activation energy for MKT calculation
MustConfirmAlarms	True	Alarm must be acknowledged
MustConfirmWarnings	True	Warning must be acknowledged
NoConnectionValueFillerIntervalInDays	365	Specifies from how many days ago the system should fill in the missing data with No Connection data
NoConnectionValueFillerNumberOfIterations	12	Specifies how many iterations should do the system in one cycle while filling in the missing data with No Connection data
NoConnectionValueFillerTimeRangeInHours	1	Specifies how many hours should the system process in one iteration while filling in the missing data with No Connection data
NumberOfAcknowledgements	1	"Four-eyes-principle" number of acknowledgements needed for a deviation
PerformaceLogHistoryLengthDays	7	Number of days after which data is deleted from the PerformanceLog table.
ReloadDelayMs	1000	Delay time (milliseconds) before reload starts
ReloadingOldestMeasureRawValuesInDays	365	Specifies how old data should be considered “too old” and not to be reloaded into the system
SystemName		Specifies the name of the system - user fills it in
TimestampUTCFormat	yyyyMMddHHmmssfff	Time stamp format
UseIpV6	False	The Internet Protocol Version 4 is used by default. IPV6 is not currently supported
UseOnlyBasicCharactersInReports	False	Only basic characters are permitted in report file names
ValuesToBeDeletedPerMinute	1000	Number of values to be deleted from the database in one cycle if “hard deletion” of the sensors and digital inputs are allowed
WcfBaseAddress	net.pipe://localhost	The address specifies where the Service Listener is located

8.1.2. Table "Setting" Section "Plugin”

Name	Defaults	Description
AutomaticIoModuleCreation	False	Adding Io modules automatically after pairing
AutomaticSensorCreation	False	Adding a sensor automatically after pairing
AutomaticSensorCreationGroupName	Auto-generated	Group name for the automatically created sensors
AutomaticSensorCreationIntervalMinutes	10	Interval in minutes for automatically created sensors
EcologNetDataArrivalWaitingTimeSeconds	90	Specifies how many seconds are waited before considering the measured value missing for EcologNET devices
EcologNetMaximumParallelReloadingProcesses	50	Specifies how many parallel threads can reload EcologNET devices at the same time
EcologProDataArrivalWaitingTimeSeconds	90	Specifies how many seconds are waited before considering the measured value missing for EcologPro devices
EcologProPushDataArrivalWaitingTimeSeconds	210	Specifies how many seconds are waited before considering the measured value missing for EcologPro Radio devices
OrganisationsId		Uniqe Id (number) of the tenant organisationId (autogenerated, do not change)
ParticleCounterDataArrivalWaitingTimeSeconds	120	Specifies how many seconds are waited before considering the measured value missing for Particle Counter devices
RabbitMqClientCertificatePassphrase		RabbitMQ Client Certificate passphrase
RabbitMqClientCertificatePath		RabbitMQ Client Certificate path
RabbitMQHostname	localhost	Name of the RabbbitMQ host
RabbitMQIgnoredSslPolicyErrors		Set of TLS policy (peer verification) errors that are deemed acceptable
RabbitMQMeasurementConsumerCount	5	Number of consumers to consume measurement values
RabbitMQMeasurementConsumerDispatchConcurrency	50	Values greater than 1 enable concurrent processing. These higher values will be offloaded to the worker thread pool so it is important to choose the value for the concurrency wisely to avoid thread pool overloading
RabbitMQPassword	guest	Chosen password for RabbitMQ
RabbitMQPortAMQP	5672	AMQP port
RabbitMQPortMQTT	1883	MQTT port
RabbitMQUsername	guest	Chosen user name for RabbitMQ
RabbitMQUseTLS	False	Specifies whether the usage of TLS is allowed for RabbitMQ or not
RabbitMQVirtualHost	/	Name of RabbitMQ virtual host
SaveRawValueBatchSize	5000	Nmber of raw EcologPro Radio values to be processed and persisted at a time from raw value cache
SaveRawValueCronJobIntervalSec	2	Execution interval for the cronjob which processes and persists the EcologPro Radio values from the raw value cache

8.1.3. Table "Setting" Section "MailKeepAlive”

Name	Defaults	Description
Enabled	False	Determines if the keep alive service enabled or not
KeepAliveInterval	90.00:00:00	Time interval between sending messages (days)
MessageSendTime	12:00:00	The time of day when the message should be sent
RecipientId		Id of entry in the database table Recipient

8.1.4. Table "Setting" Section "MailSendQueue”

Name	Defaults	Description
Enabled	True	Determines if mail send queue is enabled or not
MaxQueueTimeHours	24	Maximum time in hours messages spend in a queue
RepeatIntervalMinutes	10	Repetition period of messaging attempts in minutes

8.1.5. Table "Setting" Section "MailServer”

Name	Defaults	Description
AuthenticationMethod	Smtp	Specifies the authentication method. The mails can be sent using Microsoft’s Graph Api (setting: “Azure”) or using an Smtp server (setting: “Smtp”)
AzureClientId		Client Id for Microsoft Graph Api authentication
AzureClientSecret		Client secret for Microsoft Graph Api authenticaion
AzureClientSecretId		Client secret id for Microsoft Graph Api authenticaion
AzureTenant		Azure Tenant’s id for Microsoft Graph Api authenticaion
GraphApiAuthorityUrl	https://login.microsoftonline.com/	Graph Api authority url
GraphApiBaseUrl	https://graph.microsoft.com/v1.0/	Graph Api base url
GraphApiScope	https://graph.microsoft.com/.default	Graph Api scope string
Password		Password for Smtp server
SenderAddress		Sender’s address
SenderName		Sender’s name
ServerAddress		Smtp server’s address
ServerPort	25	Smtp server’s port
ServerRequiresAuthentication	False	Specifies whether the Smtp Server requires authentication or not
ServerRequiresSecureConnection	False	Specifies whether the Smtp Server requires secure connection or not
UserName		User’s name for Smtp server

8.1.6. Table "Setting" Section "SmsKeepAlive”

Name	Defaults	Description
Enabled	False	Determines if the SMS keepalive service is enabled or not
KeepAliveInterval	90	Time interval between sending messages (days)
MessageSendTime	12:00:00	The time of day when the message should be sent
RecipientId		Id of entry in the database table Recipient

8.1.7. Table "Setting" Section "SmsModem”

Name	Defaults	Description
BaudRate	0	Baud rate set to communicate with the SMS modem. The default value is 57600.
ComPort	0	COM port set to communicate with the SMS modem.
IpAddress		SMS modem IP Address
ModemType	None	SMS modem Type
Port	0	SMS modem port
SimCardPin		Access code of the SIM card (PIN or PUK).

8.1.8. Table "Setting" Section "SmsSendQueue”

Name	Defaults	Description
Enabled	True	Determines if the SMS send queue is enabled or not.
MaxQueueTimeHours	24	Specifies the maximum hours a message spends in the queue.
RepeatIntervalMinutes	10	Repetition period of messaging attempts in minutes

8.1.9. Table "Setting" Section "SystemAlert”

Name	Defaults	Description
RecipientId		Recipient profile id for the System Issues

8.1.10. Table "Setting" Section "Telemetry”

Name	Defaults	Description
DetailedPerformanceTelemetryChunkCount	4	Specifies the number of parts (chunks) in which the telemetry statistics are created
DetailedPerformanceTelemetryLengthDays	28	Specifies the number of past days for which telemetry statistics will be generated.
LengthOfInspectedAlarmCountsInDays	30	Number of days for which the alarms will be grouped in the telemetry report
LengthOfInspectedReloadingTimeRangeInDays	14	Number of days for which the telemetry inspects reloaded data

8.2. Settings elproEVENT

8.2.1. "Setting" Table

Name	Defaults	Description
DateFormat	dd.MMM.yyyy	Date format
TenantName		Name which can be displayed together with application names to distinguish an instance.
Use24HourFormat	True	24 or 12 hour time format
Language	en	The language setting is used for EVENT and Details entries.
UseIpV6	False	If true, IP V6 should be made for Event entries, if IP V6 is available. Otherwise, IP V4.

8.3. Settings elproUSER

8.3.1. "AppSettings" Table

Name	Defaults	Description
AccessTokenExpireTimeSpanInMinutes	5	Timeout (minutes) between Client and Web Server
ActiveDirectoryEnabled	True	Active directory is enabled
ClientSessionTimeoutInMinutes	20	Must be identical to session timeout.
DateFormat	dd.MMM.yyyy	Date Format
EcologProBaseMaintenanceUri		URL for ECOLOG-PRO Base Maintenance software (must be specified as absolute path http:// <IP address>/Maintenance or as relative path / Maintenance)
EcologProBaseVersion	True	Tab ECOLOG-PRO Base.
ElproMonitorUri		URL for elproMONITOR software (must be specified as absolute path http://<IP address>/ elproMONITOR or as relative path /elproMONITOR)
Language	en	The language setting is used for Audit Trail entries, deviation messages, and automatic reports
RefreshTokenExpireTimeSpanInMinutes	43800
SessionTimeout	20	Session timeout of server
TenantName		Name which is displayed together with the login name to distinguish an instance.
TimeZoneString	UTC;true	Time zone; daylight saving time
Use24HourFormat	True	24-hour time format is used (if false, 12-hour format is used)
UseIPv6	False	Internet Protocol version 4 is used by default, currently IPV6 is not supported.
WcfBaseAddress	net.tcp://localhost	The address specifies where the service listener is located.

9. Operation

9.1. Start

Ensure that the Monitor Service is running and the web application was started in IIS. The applications can be started from the Windows Administrator account.
To check this, start Internet Explorer and enter the address http://localhost. The elproMONITOR login page appears. Login using the user previously created in elproUSER (for example, admin).

After service start when the web application is started for the first time, it may take more than a minute for the login dialog to appear in the browser.
When you start the Monitor Service for the first time, the elproMONITOR default settings are written to the database. You can change the settings in the dbo.Settings table of the elproMONITOR database. Please refer to the Operator's Manual for more details.

9.1.1. Enter elproUSER URL in elproMONITOR Database

Requirement: elproMONITOR Service is started!

Start SQL Server Management Studio and log in to the database as DB Administrator.
e.g. /elproUSER
In the elproMONITOR database, open the table dbo.Setting for Editing and in ElproUserUri , enter the web client alias from >> 6.3.3 elproUSER Client einrichten (IIS).
After the changes in the table dbo.Setting, the following actions are necessary:
- Restart of elproMONITOR Service
- Restart of IIS

9.1.2. Set RabbitMQ credentials in the elproMONITOR Database

Requirement: elproMONITOR Service is started!

Start SQL Server Management Studio and log in to the database as DB Administrator.
e.g. /elproUSER
In the ElproMONITOR Settings table set the RabbitMQUsername and RabbitMQPassword according to the credentials which was defined in 4.6
After the changes in the table dbo.Setting, the following actions are necessary:
- Restart of elproMONITOR Service
- Restart of IIS

9.2. First Start-up of elproUSER

Start elproUSER using the link you just created.
Login to elproUSER for the first time using the following data:
- Username: admin
- Password: elpro
You can then change the password immediately after.
If you require integration in AD, click Application → Options to open the Application Settings window and open the "Active Directory":
- Enter the Active Directory server name.
- Enter the user name and password of an AD user with read-only rights to AD.
- Click the "..." button and select the required subnode for user and groups. (If in doubt, simply select the root node.)
- Click OK to save the changed settings.

10. elproMONITOR Management Tool

Configuring the basic settings of elproMONITOR is performed using the elproMONITOR Management Tool.

The elproMONITOR software requires a path to a so-called tenant list. When the management tool is started, specify this path as the start parameter. If you leave out the parameter, a window pops up for you to enter the path.

If other configurations already exist in this path, they are read out and displayed as defaults.

elproMONITOR is capable of handling several tenants, so several instances can be configured using a tenant list.

This procedure is always identical in elproMONITOR, elproUSER, and elproEVENT.

10.1. Create XML Setting

11. Additional Features

11.1. Creating Windows User

11.1.3. Windows Server 2019

Open the Control Panel.
Go to User Accounts and click Change account type.
Click Add a user account.
Enter name, password, and password hint for the new user. Use the tenant's name by preference.
User name: Customer01
Password: MonitorCustomer1
Reenter password: MonitorCustomer1
Password hint: <Passwort Hint>

12. FDA CFR 21 Part 11 Compliance

If elproMONITOR is to be operated in compliance with FDA CFR 21 Part 11 Revision April 1, 2013, certain measures must be fulfilled.

Verweis CFR 21 Part 11	Original Text	Action
Subpart A § 11.1 Scope (e)	(e) Computer systems (including hardware and software), controls, and attendant documentation maintained under this part shall be readily available for, and subject to, FDA inspection.	ELPRO is willing to allow audits by customers. The operator is responsible for performing audits as required.
Subpart B §11.10 Controls for closed systems (c)	(c) Protection of records to enable their accurate and ready retrieval throughout the records retention period.	The operator is responsible for ensuring that data is preserved in its IT environment, e.g. through backups, intrusion and malware protection, redundant hardware etc.
Subpart B §11.10 Controls for closed systems (e)	(e) Use of secure, computer generated, time-stamped audit trails to independently record the date and time of operator entries and actions that create, modify, or delete electronic records. Record changes shall not obscure previously recorded information. Such audit trail documentation shall be retained for a period at least as long as that required for the subject electronic records and shall be available for agency review and copying.	The operator is responsible that changes to the AuditTrail database by IT personnel are prevented. Resp. that manipulations are recorded on system level. e.g. by activating the Change Data Capture function. The databases must be set up with the restrictions described in the installation instructions.
Subpart B §11.10 Controls for closed systems (i)	(i) Determination that persons who develop, maintain, or use electronic record/electronic signature systems have the education, training, and experience to perform their assigned tasks.	For maintenance, the operator must train his personnel accordingly.
Subpart B §11.10 Controls for closed systems (j)	(j) The establishment of, and adherence to, written policies that hold individuals accountable and responsible for actions initiated under their electronic signatures, in order to deter record and signature falsification.	Establish standards that holds individuals accountable for misuse of signatures.
Subpart B §11.10 Controls for closed systems (k1)	(1) Adequate controls over the distribution of, access to, and use of documentation for system operation and maintenance.	The operator is responsible to document the operation of the IT system and to control the documentation.
Subpart C §11.100 General requirements (a)	(a) Each electronic signature shall be unique to one individual and shall not be reused by, or reassigned to, anyone else.	Each account must be set up individually per user. Accounts may not be recycled.
Subpart C §11.100 General requirements (b)	(b) Before an organization establishes, assigns, certifies, or otherwise sanctions an individual's electronic signature, or any element of such electronic signature, the organization shall verify the identity of the individual.	The operator is responsible for ensuring the identity of each user.
Subpart C §11.100 General requirements (c)	(c) Persons using electronic signatures shall, prior to or at the time of such use, certify to the agency that the electronic signatures in their system, used on or after August 20, 1997, are intended to be the legally binding equivalent of traditional handwritten signatures.	The operator is responsible for ensuring that each user is aware of the importance of electronic signatures. Users must attest to this.
Subpart C §11.100 General requirements (c1)	(1) The certification shall be submitted in paper form and signed with a traditional handwritten signature, to the Office of Regional Operations (HFC100), 5600 Fishers Lane, Rockville, MD 20857.	Individuals' hand-signed attestation must be sent in hard copy to the Office of Regional Operations (HFC-100).
Subpart C §11.100 General requirements (c2)	(2) Persons using electronic signatures shall, upon agency request provide additional certification or testimony that a specific electronic signature is the legally binding equivalent of the signer's handwritten signature.	Additional attestations must be provided upon request.
Subpart C §11.200 General requirements (a1i)	(a)(1)(i) When an individual executes a series of signings during a single, continuous period of controlled system access, the first signing shall be executed using all electronic signature components; subsequent signings shall be executed using at least one electronic signature component that is only executable by, and designed to be used only by, the individual.	In the Settings table the setting ElectronicSignature = True must be set.
Subpart C §11.200 General requirements (a1ii)	(a)(1)(ii) When an individual executes one or more signings not performed during a single, continuous period of controlled system access, each signing shall be executed using all of the electronic signature components.	In the Settings table the setting Autologin = False must be set.
Subpart C §11.200 General requirements (a2)	(a)(2) Electronic signatures that are not based upon biometrics shall be used only by their genuine owners.	Only the authenticated owner may use his identification.
Subpart C §11.300 Controls for identification codes/passwords (b)	(b) Ensuring that identification code and password issuances are periodically checked, recalled, or revised (e.g., to cover such events as password aging).	The operator must set the rules of password assignment that they must be renewed regularly.

13. EudraLex Volume 4 - Annex 11 Compliance

If elproMONITOR is to be used in compliance with EudraLex Volume 4 - Annex 11 Revision 1, 30 June 2011, certain measures must be fulfilled.

Verweis Annex 11	Original Text	Action
Principle	The application should be validated; IT infrastructure should be qualified.	The operator is responsible for validating his system.
Principle	Where a computerised system replaces a manual operation, there should be no resultant decrease in product quality, process control or quality assurance. There should be no increase in the overall risk of the process.	The operator must carry out a risk assessment on the entire system. The risk assessment must also include processes and SOPs.
General Risk Management 1	Risk management should be applied throughout the lifecycle of the computerised system taking into account patient safety, data integrity and product quality. As part of a risk management system, decisions on the extent of validation and data integrity controls should be based on a justified and documented risk assessment of the computerised system.	The operator is responsible for conducting a risk analysis on the entire system.
General Personell 2	There should be close cooperation between all relevant personnel such as Process Owner, System Owner, Qualified Persons and IT. All personnel should have appropriate qualifications, level of access and defined responsibilities to carry out their assigned duties.	The operator is responsible for training users.
General Suppliers and Service Providers 3.4	3.4 Quality system and audit information relating to suppliers or developers of software and implemented systems should be made available to inspectors on request.	ELPRO is willing to approve audits conducted by customers. The operator is responsible for conducting audits as required.
General Project Phase 4.4	4.4 User Requirements Specifications should describe the required functions of the computerised system and be based on documented risk assessment and GMP impact. User requirements should be traceable throughout the lifecycle.	The operator must describe the system requirements.
General Project Phase 4.5	4.5 The regulated user should take all reasonable steps, to ensure that the system has been developed in accordance with an appropriate quality management system. The supplier should be assessed appropriately.	The operator must validate that a suitable quality system was used for development. ELPRO is willing to approve audits conducted by customers.
General Data Storage 7.1	7.1 Data should be secured by both physical and electronic means against damage. Stored data should be checked for accessibility, readability and accuracy. Access to data should be ensured throughout the retention period.	The operator is responsible for ensuring data storage in his IT environment, e.g. by means of backups, intrusion and malware protection, redundant hardware, etc.
General Data Storage 7.2	7.2 Regular back-ups of all relevant data should be done. Integrity and accuracy of backup data and the ability to restore the data should be checked during validation and monitored periodically.	The operator is responsible for backing up data at regular intervals. The possibility of data restoration must be validated and monitored at regular intervals.
General Change and Configuration Management 10	10. Any changes to a computerised system including system configurations should only be made in a controlled manner in accordance with a defined procedure.	The operator is responsible for carrying out changes according to a defined process.
General Periodic evaluation 11	11. Computerised systems should be periodically evaluated to confirm that they remain in a valid state and are compliant with GMP. Such evaluations should include, where appropriate, the current range of functionality, deviation records, incidents, problems, upgrade history, performance, reliability, security and validation status reports.	The operator is responsible for validating the system periodically.
General Security 12.1	12.1 Physical and/or logical controls should be in place to restrict access to computerized system to authorised persons. Suitable methods of preventing unauthorised entry to the system may include the use of keys, pass cards, personal codes with passwords, biometrics, restricted access to computer equipment and data storage areas.	The operator must guarantee that no unauthorized persons may gain access to the system.
General Security 12.2	12.2 The extent of security controls depends on the criticality of the computerised system.	The operator must carry out risk analyses for relevance.
General Incident Management 13	13. All incidents, not only system failures and data errors, should be reported and assessed. The root cause of a critical incident should be identified and should form the basis of corrective and preventive actions.	The operator must evaluate audit trails and, if necessary, escalate events by forwarding them to ELPRO.
General Electronic Signature 14	14. Electronic records may be signed electronically. Electronic signatures are expected to: a. have the same impact as hand-written signatures within the boundaries of the company, b. be permanently linked to their respective record, c. include the time and date that they were applied.	The setting ElectronicSignature = True must be set in the Settings table. Signature recognition must be regulated internally.
General Batch release 15	15. When a computerised system is used for recording certification and batch release, the system should allow only Qualified Persons to certify the release of the batches and it should clearly identify and record the person releasing or certifying the batches. This should be performed using an electronic signature.	The operator must ensure that only identified persons may release batches.
General Business Continuity 16	16. For the availability of computerised systems supporting critical processes, provisions should be made to ensure continuity of support for those processes in the event of a system breakdown (e.g. a manual or alternative system). The time required to bring the alternative arrangements into use should be based on risk and appropriate for a particular system and the business process it supports. These arrangements should be adequately documented and tested.	The operator must make sure that business continuity is ensured in case of system failure.

Installation Guide elproMONITOR 3.0.0

Liability

Guarantee

Software

Data loggers, sensors and accessories

Trademarks

1. System Requirements

1.1. Supplied Program Packets

3. Definition of Target System

3.1. Default Proposal to Create New Users

3.2. Default Proposal to Create New Databases

3.3. Default Proposal to Create Directories

4. Installing the Basic System

4.1 Server

4.1.1. Server Setup

4.1.2. Firewall Configuration

4.1.2.1. Activate Remote Desktop Service

4.1.2.2. Allow Ping

4.1.2.3. Firewall ports and protocol overview

4.1.2.4. Firewall Rules

4.2 IIS Installation

4.2.2. Windows Update

4.3. MS SQL Server

4.3.1. Basic Installation (for example, with MSSQL 2019 Full Version)

4.4. Copy Program and Webclient files

4.5. Installing Redistributables

4.5.1. Installation MSVC 2013 Redistributables

4.5.2. Installation MSVC 2015 Redistributables

4.6. RabbitMQ Installation

4.6.1. Install Erlang/OTP

4.6.2. Download rabbitmq_message_timestamp plugin

4.6.3. Install RabbitMQ

4.6.4. Apply the advanced configurations

4.6.5. Settings to set in elproMONITOR’s database (dbo.Settings table)

4.6.6. Import the RabbitMQ configuration on the management UI

4.6.7. Nice to know: Configure RabbitMQ manually

5. Creating Databases

5.1 Create Application-Specific DB Logins

5.1.2. Procedure to create new Login names

5.2. Setting up elproMONITOR

5.2.1. Create the New elproMONITOR Database

5.2.2. Create New Main User in elproMONITOR Database

5.2.3. Create Database Schema

5.2.4 Remove Duplicate Null Measurements (Gap filler)

5.2.5. Create elproUserDBUser in the elproMONITOR Database and Assign User Rights

5.3. Setting up elproEVENT

5.3.1. Create New elproEVENT Database

5.3.2. Create New Main User in elproEVENT Database

5.3.3. Create Database Schema

5.3.4. Create elproUserDBUser in the elproEVENT Database

5.4. Setting up elproUSER

5.4.1. Setting up elproUSER

5.4.2. Create New Main User in elproUSER Database

5.4.3. Create Database Schema

6. Installation und Konfiguration

6.1. Setup Windows Event Display for elproEVENT

6.2. Setting up the elproMONITOR Web Application

6.2.1. Set up elproMONITOR Service

6.2.2. Set up Web Client (IIS)

6.2.2.1. Preparation

6.2.2.2. Configure IIS

6.3. Setting up the elproUSER Web Application

6.3.1. Set up the elproUSER Service

6.3.2. elproUSER Set up API (IIS)

6.3.2.1. Preparation

6.3.2.2. Configure IIS

elproUSER Set up Client (IIS)

6.3.3.1. Preparation

6.3.3.2. Configure IIS

6.4 Creating and Configuring Dedicated Windows User

6.5 Configurations Using the elproMONITOR Management Tool

6.5.1 Start the elproMONITOR Management Tool

6.5.2. Configure Database Connection Settings for elproMONITOR

6.5.3. Configure Database Connection Settings for elproEVENT

6.5.4. Configure Database Connection Settings for elproUSER

6.5.5. Load Activation and License file for elproMONITOR

6.6. elproEVENT Create Program Links

7. Multi-Tenant System Setup

8. System Settings

8.1. Settings elproMONITOR