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Installation Guide elproMONITOR 3.0.0

Installation Guide elproMONITOR 3.0.0

Information

Important information and warnings

DELETE

Windows function, e.g. Delete

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Syntax for placeholders.
Placeholders are written between < > characters.

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Reference to a further chapter or document.

→

Path (e.g. Control > Panel > System > Remote).

Italic

Windows window text

underlined

Input during installation

The representation refers only to a part of the user interface.

In the interest of our customers, we reserve the right to make changes based on technical advances. Therefore, schematics, descriptions and scope of delivery may be changed without prior notice. This manual is valid as of version 2017.

Liability

  • ELPRO-BUCHS AG does not accept any liability for direct, indirect, special, incidentally occurring, randomly occurring or subsequent damage or losses including lost profit or data resulting from the use of their data loggers, sensors, accessories, software products or information from the documentation.

  • ELPRO-BUCHS AG does not bear any responsibility for the installation of the software products.

  • ELPRO-BUCHS AG does not provide any guarantees, either explicit or implicit, regarding the usability or suitability of their products for a specific purpose.

  • In the interest of our customers we reserve the right to make changes and discontinue the product on the basis of technical advancement. For this reason, functionalities, charts, descriptions, and scopes of supply can be modified without prior notification.

  • As individual countries or states do not permit the concept of an implicit warranty or a liability disclaimer for incidental or subsequent damage, the restrictions and disclaimers may not apply to all customers. If one of the provisions of this warranty is declared by a competent court to be invalid or not enforceable, this does not affect the validity or enforceability of the remaining provisions.

  • ELPRO-BUCHS AG does not accept any liability for transport damage.

  • In general the statutory regulations of Switzerland apply. The place of jurisdiction is the district court of Werdenberg-Sarganserland.

Guarantee

  • The guarantee obligations of ELPRO-BUCHS AG are limited to reworking, reimbursement of the purchasing price, repair free of charge or the replacement of a faulty product that is returned within the guarantee period to ELPRO-BUCHS AG or an approved reseller of ELPROBUCHS AG.

  • There is no obligation to provide on-site customer support by an employee of ELPRO-BUCHS AG.

  • The guarantee is only applicable to the original purchaser or end user and customer of an approved reseller of ELPRO-BUCHS AG.

  • Resellers approved by ELPRO-BUCHS AG are not authorized to enter into any extended or different guarantee obligations in the name of ELPRO-BUCHS AG.

  • ELPRO-BUCHS AG provides a guarantee of 24 months on the following new products:

    • Data loggers

    • Holders

    • Accessories except probes and third party products

  • This guarantee is valid for material faults or production faults.

  • ELPRO-BUCHS AG provides a guarantee of 6 months for the following products and services:

    • All service work and repair

    • Temperature sensor

    • Humidity sensor

  • ELPRO-BUCHS AG provides a 90 day guarantee that the medium on which the software product is supplied is free from material and processing faults under normal conditions. All main items of the software product comply with the operating instructions and the information in the help file.

  • The guarantee does not apply to consumables, disposable batteries or any other product that ELPRO-BUCHS AG deems to be:

    • Misused

    • Modified

    • Replaced by an incorrect product

    • Or damaged by accident or operating or handling conditions that are not compliant with specifications.

  • Wear, cable breakage and corrosion are not covered by the guarantee.

  • ELPRO-BUCHS AG provides the guarantee period of the manufacturer for third party products.

  • ELPRO-BUCHS AG only provides a guarantee and customer support for discontinued products for a limited period.

  • Repair work covered by the guarantee is solely carried out at the works (ELPRO-BUCHS AG) or by an agent approved by the works.

  • ELPRO-BUCHS AG does not offer any guarantee for the standard or SCS calibration of the data loggers and probes. The stated data correspond to the situation during the calibration process.

Software

  • The software products of ELPRO-BUCHS AG are subject to internal quality requirements and are validated regularly at the works. In the event of program errors, circumvention of the error is regarded as constituting its elimination.

  • Software manuals do not contain either instructions on basic operation of a computer or the basic functions of the Windows® operating system.

  • For information on the operation of the computer or the operating system please refer to the applicable computer manuals.

  • 21 CFR 11 compliance see: 20140815 Impact of CRF 21 Part 11 on elproMONITOR. This document is obtainable from ELPRO-BUCHS AG

Data loggers, sensors and accessories

  • ELPRO-BUCHS AG applies the highest quality standards during production of the data loggers and their accessories as well as a certified quality management system in compliance with ISO 9001.

  • For information on operation of the data loggers and their accessories please refer to the respective product documentation.

  • During the installation of data loggers, probes and accessories, compliance with the locally valid installation regulations is mandatory.

  • When used in potentially explosive atmospheres, the zone category and the application and safety instructions of ELPRO-BUCHS AG must be complied with.

  • In the event of a guarantee claim, customers receive a repair cost estimate from ELPRO-BUCHS AG to obtain the corresponding consent before starting work.

  • The customer will bear the transport costs incurred for any repairs carried out by ELPRO-BUCHS AG. The DAP (value added tax) is borne by ELPRO-BUCHS AG.

  • ELPRO-BUCHS AG reserves the right to invoice the customer for costs incurred for repair/part replacement.

  • After repair work the product is returned to the purchaser, who will be charged with the return shipping costs (FOB shipping point).

Trademarks

  • All stated company and product names and their trademarks are the protected property of the respective owner.

CHANGES OR MODIFICATIONS TO THIS PRODUCT WILL VOID THE ETSI / FCC APPROVAL TO OPERATE THIS PRODUCT. THIS PRODUCT COMPLIES WITH PART 15 OF THE FCC REGULATIONS AND RSS-210 INDUSTRY CANADA. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THE PROUDUCT MUST NOT CAUSE HARMFUL INTERFERENCE. (2) THE PROUDUCT MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

  • This product is subject to CE marking.

  • The manufacturer guarantees the conformity of this product to the corresponding directives: EN 61000-6-2 : 2001 and EN 61000-6-4 : 2001

  • FCC ID: Z45-E11645398

  • IC: 9954A-E11645398

  • This product must be disposed of in accordance with WEEE (Waste electrical and electronic equipment, 2002/ 96/EC)!

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1. System Requirements

elproMONITOR system requirements

This manual is based on Windows Server 2019 (ENU) and SQL Server 2019 (ENU). If you use other Windows versions, some details may vary from the instructions in this manual.

For Windows Server and client oprating systems like Windows 10/11 only English and German are supported!

1.1. Supplied Program Packets

The list below contains the software packets supplied.

SW Module

Description

Directory

 

SW Module

Description

Directory

 

elproMONITOR Service

Service which reads the measuring values out of the loggers and writes them to the database.

Program Files\elproMONITOR <VersionNumber>\MonitorService\

 

elproMONITOR Web Application

elproMONITOR web application called up from the browser.

websites\elproMONITOR <version number>\WebClient

 

elproMONITOR SQL Script

SQL script which is needed to create the schema for the elproMONITOR database.

Setup Files\SQLScripts\CreateMonitorSchema.sql

 

Management Tool

The Management Tool is needed to create the configuration XMLs and to enter and activate the license key.

Program Files\elproMONITOR ManagementTool <Version Number>

 

MSVC Redistributables

Redistributables which are needed to execute elproMONITOR.

Setup Files

 

elproEVENT Application

The elproEVENT application.

Program Files\elproEVENT <Version Number>\Application Folder

 

elproEVENT SQL Script

SQL script which is needed to create the schema for the elproEVENT database.

Setup Files\SQLScripts\CreateEventSchema.sql

 

elproUSER Service

Service that uses rights and user management.

Program Files\elproUSER<Versionsnumber>\UserService

 

elproUSER SQL Script

SQL script which is needed to create the schema for the elproUSER database.

Setup Files\SQLScripts\CreateUserSchema.sql

 

RabbitMQ Service

Service, which communicates with the ECOLOG-PRO Radio Module via MQTT protocol.

Setup Files\RabbitMQ 3.12.10
See >> 4.6. RabbitMQ Installation

 

ProModulConfigurator

Configuration tool for editing the ECOLOGPRO modules

Program Files

 

RBRConfigurator

Config-Tool zum bearbeiten der ECOLOG-PRO RBR Modules

Program Files

 

3. Definition of Target System

Before you start the installation, define how the target system should look like.

3.1. Default Proposal to Create New Users

User

Access Rights

User

Access Rights

elproMonitorDBUser

Dedicated user for the elproMONITOR application database. Has read/write rights to this database.

elproEventDBUser

Dedicated user for the elproEVENT application database. Has read/write rights to this database.

elproUserDBUser

Dedicated user for the elproUSER application database. Has read/write rights to this database.

 In addition, read-only rights must be granted for the following tables in the elproMONITOR and elproEVENT application databases.

  • Applications

  • FunctionNames

  • Functions

  • Languages

  • Resources

elproUser

Optionally, you can create a Windows user.

Is the executing user of the elproMONITOR Service, elproEVENT, and elproUSER.

3.2. Default Proposal to Create New Databases

Database

Description

Database

Description

elproMONITOR

Database for the elproMONITOR application.

elproEVENT

Database for the elproEVENT application.

elproUSER

Database for the elproUSER application.

3.3. Default Proposal to Create Directories

Name

Description

Default Path Proposal

Name

Description

Default Path Proposal

Program Directory

Programs are installed in the default program directory.

C:\Program Files\ELPRO

Configuration Directory

Stores database access configurations and licensing data

C:\ProgramData\ELPRO\License

Web Application Directory

For safety reasons, we urgently advise you to install the web client application in the official web publication directory.

It is possible to install the web application together with IIS on a separate computer. The installation directory relates to this computer

C:\ProgramData\ELPRO\Websites

4. Installing the Basic System

4.1 Server

4.1.1. Server Setup

  • Standard server installation

  • Configure server name

    Control Panel → System → Change Settings → Computer Name → Change

    • Enter new name:
      e.g. MONITOR

4.1.2. Firewall Configuration

4.1.2.1. Activate Remote Desktop Service

  • Remote Desktop
    Control Panel → System → Change settings → Remote → Remote Desktop

    • Allow
      Allow remote connection on this computer only from computers running Remote Desktop with Network Level Authentication.

  • Firewall Rules
    Control Panel → Windows Firewall → Advanced Settings → Inbound Rules

    • Allow
      Remote Desktop - User Mode (TCP-In) Profile Public

4.1.2.2. Allow Ping

  • Firewall Rules
    Control Panel → Windows Firewall → Advanced Settings → Inbound Rules

    • Allow
      File and Printer Sharing (Echo Request - ICMPv4-In)

4.1.2.3. Firewall ports and protocol overview

Name

Windows Firewal Rule

From

To

Port

Protocol

Comments

ECOLOG-NET

Incoming

AppServer

Logger

2101

TCP

n/a

ECOLOG-PRO

Incoming

AppServer

Logger

502

TCP

n/a

ECOLOG-PRO Push

Incoming

AppServer

Logger

1883

TCP/UDP

unencrypted access

ECOLOG-PRO Push

Incoming

AppServer

Logger

8883

TCP/UDP

encrypted access

SMS-Modem

Incoming

AppServer

Modem

10001

TCP

n/a

Website Access

Incoming

WebServer

Clients

80, 81

http

unencrypted access

Website Access

Incoming

WebServer

Clients

443

https

encrypted access

SQL-Instance

Incoming

SQL-Server

AppServer

1433

TCP

Default Instance

SQL-Browser

Incoming

SQL-Server

AppServer

1434

UDP

Named Instance

WcfBaseAddress

Incoming

AppServer

WebServer

8000, 8001

TCP

Webserver is separated

4.1.2.4. Firewall Rules

elproMONITOR WebClient

Should the elproMONITOR WebClient be located on a different server, the port between IIS and Service must be opened on the elproMONITOR Service Machine.

Control Panel → Windows Firewall → Advanced Settings → Inbound Rules → NewRule→Port→TCP, Specific Local Ports: <Service Port (8000 as default)→ Allow Connection → All Profiles
Port 8000

Open Port 8000 only if the webserver is dedicated

Database

If the database is located on a different server, set up the necessary port to allow access.

Control Panel → Windows Firewall → Advanced Settings → Inbound Rules → New Rule → Port → TCP, Specific Local Ports: <Service Port (1433 as default) → Allow Connection → All Profiles
Port 1433

ECOLOG-NET

Open this port for accesses:
New Rule → Port → Tcp, Specific Local Ports: <Service Port (Standard 2101) → Allow Connection → All profiles
Port 2101

ECOLOG-PRO

Open this port for accesses:
New Rule → Port → Tcp, Specific Local Ports: <Service Port (standard 502) → Allow Connection → All profiles
Port 502

ECOLOG-PRO PUSH

Open this port for accesses:

  • New Rule → Port → TCP, Specific Local Ports: <Service Port (standard 1883) → Allow Connection → All profiles
    Port 1883 - TLS unencrypted

  • New Rule → Port → TCP, Specific Local Ports: <Service Port (standard 8883) → Allow Connection → All profiles
    Port 8883 - TLS encrypted

  • New Rule → Port → TCP, Specific Local Ports: <Service Port (standard 5672) → Allow Connection → All profiles
    Port 15672

Open Port 15672 only if RabbitMQ should be available from an external source like client PC

  • New Rule → Port → UDP, Specific Local Ports: <Service Port (standard 1883) → Allow Connection → All profiles
    Port 1883 - TLS unencrypted

  • New Rule → Port → UDP , Specific Local Ports: <Service Port (standard 8883) → Allow Connection → All profiles
    Port 8883 - TLS encrypted

ECOLOG-PRO RBR Configurator

  • New Rule → Port → TCP, Specific Local Ports: <Service Port → Allow Connection → All profiles
    Port 22123

SMS modem

  • New Rule → Port → TCP, Specific Local Ports: <Service Port → Allow Connection → All profiles
    Port 10001

http://msdn.microsoft.com/de-ch/library/ms175043.aspx

4.2 IIS Installation

IIS must be installed on the computer on which the web application is to run.

  • Start Server Manager.