elproMONITOR / Deviations (EN)

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In the interest of our clientele, we reserve the right to make changes due to technical advances. Therefore, schematics, descriptions and scope of delivery may be changed without prior notice. This manual is valid as of version 2017.

Liability

  • In no event shall ELPRO-BUCHS AG be liable for any direct, indirect, special, incidental, consequential or punitive damages or losses, including lost profits and data, arising out of the use of your data loggers, sensors, accessories, software products or the information contained in the documentation.

  • ELPRO-BUCHS AG does not bear any responsibility for the installation of the software products.

  • ELPRO-BUCHS AG makes no warranties of any kind, express or implied, regarding the merchantability and fitness of your products for any particular purpose.

  • In the interest of our clientele, we reserve the right to make changes and discontinuations due to technical advances. Therefore, functionality, schematics, descriptions and scope of delivery may be changed without prior notice!

  • Because some countries or states do not allow the limitation of the term implied warranty or disclaimer of incidental or consequential damages, the limitations and exclusions may not apply to every purchaser. If any provision of this warranty is held invalid or unenforceable by a court of competent jurisdiction, it will not affect the validity or enforceability of the remaining provisions.

  • ELPRO-BUCHS AG accepts no liability for transport damage or any consequential damage resulting therefrom.

  • In general, the legal provisions of Switzerland apply. The place of jurisdiction is the district court of Werdenberg-Sarganserland.

Warranty

  • The warranty obligations are limited, at ELPRO-BUCHS AG's discretion, to the repair, refund of the purchase price, repair free of charge or replacement of a defective product returned to ELPRO-BUCHS AG or a reseller approved by ELPRO-BUCHS AG within the warranty period.

  • There is no entitlement to free "on-site customer support" by an employee of ELPRO-BUCHS AG.

  • The warranty extends only to the original purchaser or end user and customers of a reseller authorized by ELPRO-BUCHS AG.

  • Resellers approved by ELPRO-BUCHS AG are not authorized to provide a greater or other warranty on behalf of ELPROBUCHS AG.

  • ELPRO-BUCHS AG grants a warranty period of 24 months on the following new products:

    • Data logger

    • Brackets

    • Accessories, except sensors and third-party products

  • This warranty applies to material defects or production defects.

  • ELPRO-BUCHS AG grants a warranty period of 6 months for the following products and services:

    • All service work and repairs

    • Temperature sensors

    • Humidity sensors

  • ELPRO-BUCHS AG grants a warranty period of 90 days that the medium on which the software product was delivered is free from defects in material and workmanship under normal conditions. The software product conforms in all material respects to the operating instructions and the information in the help file.

  • The warranty does not apply to consumables, disposable batteries or any other product which, in the opinion of ELPRO-BUCHS Ltd:

    • abused

    • changed

    • replaced by a wrong product

    • has been operated and damaged outside the specification due to accident or operating or handling conditions.

  • Wear and tear, cable breakage and corrosion cannot be claimed under warranty.

  • For third-party products, ELPRO-BUCHS AG grants at most the warranty period of the manufacturer.

  • For discontinued products, ELPRO-BUCHS AG provides warranty work and customer support only for a limited period of time.

  • Warranty repairs are generally only carried out at the factory (ELPRO-BUCHS AG) or at an agency recognized by the factory.

  • ELPRO-BUCHS AG does not provide any warranty regarding the standard or SCS calibration of the data loggers and sensors. The specified data correspond to the situation during the calibration process

Software

  • The software products of ELPRO-BUCHS AG are subject to internal quality regulations and are regularly validated within the factory. In the event of any program errors, bypassing the error is considered as elimination.

  • Software operating instructions do not contain instructions on the basic operation of a computer or on basic functions of the Windows® operating system. For information on how to operate your computer or operating system, please refer to the appropriate manuals for your computer.

Data loggers, sensors and accessories

  • ELPRO-BUCHS AG uses the highest quality standards and a certified quality management system according to ISO 9001 for the production of data loggers and their accessories.

  • For information on the operation of the data loggers and their accessories, please refer to the corresponding product documentation provided by ELPRO-BUCHS AG.

  • When installing data loggers, sensors and accessories, the locally applicable installation regulations must be observed.

  • For applications in potentially explosive atmospheres, the zone assignment specified by ELPRO-BUCHS AG as well as the application and safety instructions must be strictly observed.

  • In the event of a warranty claim, the customer will receive a repair cost estimate from ELPRO-BUCHS AG in order to issue the appropriate authorization before work commences.

  • The transport costs for a repair at ELPRO-BUCHS AG will be borne by the customer. DAP (value added tax) will be borne by ELPROBUCHS AG.

  • ELPRO-BUCHS AG reserves the right to charge the purchaser for costs of repairs/parts replacement.

  • After repair, the product will be returned to the buyer with return shipping charges billed to the buyer (FOB shipping location).

Trademark

  • All listed company and product names and their trademarks are the protected property of their respective owners.

  • This product is subject to CE marking.

  • The manufacturer guarantees the conformity of this product to the corresponding directives: EN 61000-6-2 : 2001 and EN 61000-6-4 : 2001

  • FCC ID: Z45-E11645398

  • IC: 9954A-E11645398

  • This product must be disposed of in accordance with WEEE (Waste electrical and electronic equipment, 2002/ 96/EC)!


1. Overview Deviations

The registered limit value violations and alarm messages are documented and acknowledged in the DEVIATIONS. The used limit values and alarm conditions are defined in the settings (see >> elproMONITOR / Settings). Alarms are forwarded by:

1.1. User Interface

The Deviations overview is opened by clicking on the menu item "Deviations". The default view is deviations that are "Active or Unacknowledged".

A - Sensor Analysis

Left-clicking on a particular line opens the detailed view of this deviation. >> 1.2. deviations

I - Filter

The criteria listed in this column are used to filter the listed calibrations. The following criteria can be selected:

  • Filter

    • all deviations - all recorded error messages are listed.

    • Active or Unacknowledged - Only active or unacknowledged error messages are listed.
      The handling of the error message is defined in the elproMONITOR database. A distinction is made between warnings and alarms. If "MustConfirmAlarms" is activated, an acknowledgement of the error message by the user is required. The acknowledgement of an error message is logged with date, time and user.
      The following conditions are documented in the incident list:

Alarm status

Acknowledged

"MustConfirmAlarms" activated

"MustConfirmAlarms" not activated

Active

Pending

The error message is listed in the incident list

Inactive

The error message is listed in the incident list

The error message is not listed

Active

Date/Time/User

The error message is listed in the incident list

Inactive

The error message is not listed

The error message is not listed

Occurred

Pending

The error message is listed in the incident list

Occurred

Date/Time/User

The error message is not listed

The error message is not listed

  • Date filter

    • The period of the listed calibrations is limited to the specifications of start and to stop time.

  • Search

    • Search for a single calibration by specifying the number of the calibration.

  • Include

    • Selecting one of these filters inserts only the error messages belonging to the following filters into the incident list:

      • Sensor alarm - e.g. upper limit, lower limit, digital input alarm

      • Sensor warning - e.g. upper warning, lower warning

      • Sensor malfunction - e.g. no connection, sensor malfunction, low battery level

      • System error - e.g. Critical Device Error, Internal Error (program error with error message)

II - Detail column

This area contains the following information about the deviations in the incident list:

  • Incident No. - Consecutive incident number. Each error message is assigned a unique number.

  • Date - date and time of the error message.

  • Event - classification of the error message. >> elproMONITOR / Monitor / Status

  • Sensor - name of the sensor >> elproMONITOR / Settings / Device settings

  • I/O module - name of the I/O module >> elproMONITOR / Settings / Device settings

  • Alarm status

  • Acknowledged

III - Applicable functions

Depending on the selected overview, different functionalities can be executed here.

Detail

Switch to the detailed view for individual selected deviations. >> 1.2. details deviations

Acknowledgement

Deviations can be acknowledged in two different ways that can be set in the database.

  • Without electronic signature
    The error message is confirmed with Acknowledgement. The process can be provided with a comment. If the password function is activated in the elproMONITOR database, the user must complete the process by entering his password. Possible comment templates can be defined in the >> elproMONITOR / settings.

  • With electronic signature
    The database settings define how many users must acknowledge an error message. Until all users have acknowledged the error message, it remains listed in the filter view as Active or Unacknowledged. In the default setting, only one user is required to acknowledge.

    In the deviations, column Acknowledged, all acknowledgements are listed with date/time stamp and user. A new line is inserted in the list for each acknowledgement.

Comment

Opens a window for documenting the error message. Comment templates can be defined in the >> elproMONITOR / Settings / Comment templates.

Deviation Report

The deviation report contains the measured value graph of the sensor causing the error and the corresponding incident log. The number of incidents determines the size (number of pages) of the deviation report created as a *.pdf file.

1.2. Deviations

Displays the incident log (audit trail) for the current error message.

1.2.1 Applicable functions

Applicable functions

The applicable functions acknowledgement, comment and report are the same as in the overview Deviations >> III - Applicable Functions

Close

Closes the current window and returns to the Deviations overview.

1.2.2 Details Deviations

Active or Unacknowledged or All Deviations

In the left pane of the Deviations details, you can select all the deviations of the selected filtering.

In the incident log, all parameters for the sensor that triggered the error message are listed. These parameters are specified in the >> elproMONITOR / settings.


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