Liability

• In no event shall ELPRO-BUCHS AG be liable for any direct, indirect, special, incidental, consequential or punitive damages or losses, including lost profits and data, arising out of the use of your data loggers, sensors, accessories, software products or the information contained in the documentation.

• ELPRO-BUCHS AG does not bear any responsibility for the installation of the software products.

• ELPRO-BUCHS AG makes no warranties of any kind, express or implied, regarding the merchantability and fitness of your products for any particular purpose.

• In the interest of our clientele, we reserve the right to make changes and discontinuations due to technical advances. Therefore, functionality, schematics, descriptions and scope of delivery may be changed without prior notice!

• Because some countries or states do not allow the limitation of the term implied warranty or disclaimer of incidental or consequential damages, the limitations and exclusions may not apply to every purchaser. If any provision of this warranty is held invalid or unenforceable by a court of competent jurisdiction, it will not affect the validity or enforceability of the remaining provisions.

• ELPRO-BUCHS AG accepts no liability for transport damage or any consequential damage resulting therefrom.

• In general, the legal provisions of Switzerland apply. The place of jurisdiction is the district court of Werdenberg-Sarganserland.

Warranty

• The warranty obligations are limited, at ELPRO-BUCHS AG's discretion, to the repair, refund of the purchase price, repair free of charge or replacement of a defective product returned to ELPRO-BUCHS AG or a reseller approved by ELPRO-BUCHS AG within the warranty period.

• There is no entitlement to free "on-site customer support" by an employee of ELPRO-BUCHS AG.

• The warranty extends only to the original purchaser or end user and customers of a reseller authorized by ELPRO-BUCHS AG.

• Resellers approved by ELPRO-BUCHS AG are not authorized to provide a greater or other warranty on behalf of ELPROBUCHS AG.

• ELPRO-BUCHS AG grants a warranty period of 24 months on the following new products:

  • Data logger

  • Brackets

  • Accessories, except sensors and third-party products

• This warranty applies to material defects or production defects.

• ELPRO-BUCHS AG grants a warranty period of 6 months for the following products and services:

  • All service work and repairs

  • Temperature sensors

  • Humidity sensors

• ELPRO-BUCHS AG grants a warranty period of 90 days that the medium on which the software product was delivered is free from defects in material and workmanship under normal conditions. The software product conforms in all material respects to the operating instructions and the information in the help file.

• The warranty does not apply to consumables, disposable batteries or any other product which, in the opinion of ELPRO-BUCHS Ltd:

  • abused

  • changed

  • replaced by a wrong product

  • has been operated and damaged outside the specification due to accident or operating or handling conditions.

• Wear and tear, cable breakage and corrosion cannot be claimed under warranty.

• For third-party products, ELPRO-BUCHS AG grants at most the warranty period of the manufacturer.

• For discontinued products, ELPRO-BUCHS AG provides warranty work and customer support only for a limited period of time.

• Warranty repairs are generally only carried out at the factory (ELPRO-BUCHS AG) or at an agency recognized by the factory.

• ELPRO-BUCHS AG does not provide any warranty regarding the standard or SCS calibration of the data loggers and sensors. The specified data correspond to the situation during the calibration process

Software

• The software products of ELPRO-BUCHS AG are subject to internal quality regulations and are regularly validated within the factory. In the event of any program errors, bypassing the error is considered as elimination.

• Software operating instructions do not contain instructions on the basic operation of a computer or on basic functions of the Windows® operating system. For information on how to operate your computer or operating system, please refer to the appropriate manuals for your computer.

Data loggers, sensors and accessories

• ELPRO-BUCHS AG uses the highest quality standards and a certified quality management system according to ISO 9001 for the production of data loggers and their accessories.

• For information on the operation of the data loggers and their accessories, please refer to the corresponding product documentation provided by ELPRO-BUCHS AG.

• When installing data loggers, sensors and accessories, the locally applicable installation regulations must be observed.

• For applications in potentially explosive atmospheres, the zone assignment specified by ELPRO-BUCHS AG as well as the application and safety instructions must be strictly observed.

• In the event of a warranty claim, the customer will receive a repair cost estimate from ELPRO-BUCHS AG in order to issue the appropriate authorization before work commences.

• The transport costs for a repair at ELPRO-BUCHS AG will be borne by the customer. DAP (value added tax) will be borne by ELPROBUCHS AG.

• ELPRO-BUCHS AG reserves the right to charge the purchaser for costs of repairs/parts replacement.

• After repair, the product will be returned to the buyer with return shipping charges billed to the buyer (FOB shipping location).

Trademark

• All listed company and product names and their trademarks are the protected property of their respective owners.