Liability

• In no event shall ELPRO-BUCHS AG be liable for any direct, indirect, special, incidental, consequential or punitive damages or losses, including lost profits and data, arising out of the use of your data loggers, sensors, accessories, software products or the information contained in the documentation.

• ELPRO-BUCHS AG is not responsible for the installation of the software products.

• ELPRO-BUCHS AG makes no warranties, express or implied, as to the merchantability and fitness for a particular purpose of its products.

• In the interest of our customers, we reserve the right to make changes and discontinuations due to technical progress. For this reason, functionality, schematics, descriptions and scope of delivery may be changed without prior notice!

• Because some countries or states do not allow the limitation of the term of an implied warranty or disclaimer of incidental or consequential damages, the limitations and exclusions may not apply to every buyer. If any provision of this warranty is held by a court of competent jurisdiction to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

• ELPRO-BUCHS AG accepts no liability for transport damage or any consequential damage.

• In general, the legal provisions of Switzerland apply. The place of jurisdiction is the district court of Werdenberg-Sarganserland.

Guarantee

• The warranty obligations are limited, at the discretion of ELPRO-BUCHS AG, to rectification, refund of the purchase price, free repair or replacement of a defective product that has been returned to ELPRO-BUCHS AG or a reseller authorized by ELPRO-BUCHS AG within the warranty period.

• There is no entitlement to free "on-site customer support" by an employee of ELPRO-BUCHS AG.

• The warranty extends only to the original purchaser or end user and customers of a reseller authorized by ELPRO-BUCHS AG.

• Resellers authorized by ELPRO-BUCHS AG are not entitled to provide a greater or other guarantee on behalf of ELPRO-BUCHS AG.

• ELPRO-BUCHS AG grants a warranty period of 24 months on the following new products:

  • Data logger

  • Brackets

  • Accessories, excluding sensors and third-party products

• This guarantee applies to material defects or production faults.

• ELPRO-BUCHS AG grants a warranty period of 6 months for the following products and services:

  • All service work and repairs

  • Temperature sensors

  • Humidity sensors

• ELPRO-BUCHS AG grants a warranty period of 90 days that the medium on which the software product was delivered is free from defects in material and workmanship under normal conditions. The software product complies in all material respects with the operating instructions and the information in the help file.

• The warranty does not apply to consumables, disposable batteries or any other product which, in the opinion of ELPRO-BUCHS AG:

  • abused

  • changed

  • replaced by an incorrect product

  • has been operated and damaged due to accident or operating or handling conditions outside the specification.

• Wear and tear, cable breakage and corrosion cannot be claimed under warranty.

• For third-party products, ELPRO-BUCHS AG grants a maximum of the manufacturer's warranty period.

• ELPRO-BUCHS AG only provides warranty work and customer support for discontinued products for a limited period of time.

• Warranty repairs are only carried out at the factory (ELPRO-BUCHS AG) or at an agency recognized by the factory.

• ELPRO-BUCHS AG does not guarantee the standard or SCS calibration of the data loggers and sensors. The specified data correspond to the situation during the calibration process

Software

• The software products of ELPRO-BUCHS AG are subject to internal quality regulations and are regularly validated in the factory. In the event of any program errors, a workaround of the error is deemed to be rectification.

• Software operating instructions do not contain instructions on the basic operation of a computer or the basic functions of the Windows® operating system. For information on operating your computer or operating system, please refer to the relevant manuals for your computer.

Data loggers, sensors and accessories

• ELPRO-BUCHS AG applies the highest quality standards and ISO 9001 certified quality management in the manufacture of data loggers and their accessories.

• For information on operating the data loggers and their accessories, please refer to the relevant product documentation provided by ELPRO-BUCHS AG.

• The locally applicable installation regulations must be observed when installing data loggers, sensors and accessories.

• For applications in potentially explosive atmospheres, the zone allocation specified by ELPRO-BUCHS AG and the application and safety instructions must be observed.

• In the event of a warranty claim, the customer will receive a repair cost estimate from ELPRO-BUCHS AG in order to issue a corresponding authorization before work begins.

• The transportation costs for a repair at ELPRO-BUCHS AG are borne by the customer. DAP (value added tax) is borne by ELPRO-BUCHS AG.

• ELPRO-BUCHS AG reserves the right to charge the buyer for repair/part replacement costs.

• After repair, the product will be returned to the buyer, with return shipping costs charged to the buyer (FOB shipping location).

Trademark

• All listed company and product names and their trademarks are the protected property of their respective owners